Salesforce BA/PO with Service Voice Cloud experience
@Recutify
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Salary
unspecified
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Remote
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contract
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Posted
1mth ago
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[Hiring] Salesforce BA/PO with Service Voice Cloud experience @Recutify
1mth ago - Recutify is hiring a remote Salesforce BA/PO with Service Voice Cloud experience. πΈ Salary: unspecified πLocation: Canada
Role Description
The Salesforce BA/PO role involves the following key responsibilities:
- Extreme Ownership: Operate with full autonomy while reporting to the customer's BSA/PO.
- Proxy Presence: Represent the Customer PO in their absence during technical scrum ceremonies.
- Bridge: Act as the translator between the customer's business language and the Technical AWS/Salesforce architecture.
Qualifications
- Proficient in Salesforce Service Cloud, Omni-Channel, and Service Cloud Voice (SCV).
- Proficient in Amazon Connect (Contact Flows, Lex Chatbots, and CCP integration).
- Practical understanding of how Genesys Cloud or Five9 handles queue management and SIP trunking.
Company Description
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All Others
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Salary
unspecified
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Remote
Location
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Employment Type
contract
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Posted
1mth ago
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Be aware of the location restriction for this remote position: Canada |
| βΌ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | οΈ
