[Hiring] Salesforce Administrator @Parking Management Company

Role Description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. This role involves the following key responsibilities:

• Platform Administration
  • Manage user accounts, licenses, roles, permission sets, and access controls.
  • Configure objects, fields, page layouts, record types, and validation rules.
  • Maintain a secure, organized platform that supports business requirements.
  • Evaluate system changes and coordinate testing before deployment.
• Automation and Process Improvement
  • Build and maintain Salesforce Flows, approval processes, and notifications.
  • Gather requirements and recommend solutions that reduce manual work.
  • Troubleshoot system issues, automation errors, and user requests.
  • Coordinate with developers, consultants, and vendors on complex enhancements and integrations.
• Data Management and Reporting
  • Maintain data quality through validation, duplicate management, and routine audits.
  • Manage data imports, exports, and updates using appropriate controls.
  • Create reports and dashboards that track sales activity, pipeline performance, and other business priorities.
  • Support data backup and recovery procedures and document data management practices.
• User Support and Training
  • Serve as a primary contact for Salesforce questions and support.
  • Train new and existing users on system features and established processes.
  • Create user guides, training materials, and configuration documentation.
  • Promote consistent system use and identify opportunities to improve adoption.
• System Maintenance
  • Review Salesforce releases and assess their impact on existing configurations.
  • Test changes in a sandbox environment and coordinate deployments.
  • Monitor integrations and work with technical teams to resolve issues.
  • Maintain documentation of system changes, dependencies, and support procedures.

Physical Demands and Work Environment

This is a remote position performed in a home or remote office setting. The role requires:

• Prolonged periods of sitting.
• Frequent use of a computer, keyboard, and mouse.
• Consistent visual and auditory engagement with digital communication tools.
• Effective communication via written and verbal channels.
• Ability to manage multiple systems simultaneously.

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role.