[Hiring] Salesforce Administrator @Veracyte

Role Description

The Salesforce.com Administrator will be responsible for the administration, support and configuration of the Salesforce platform, as well as performing in-depth business analysis to identify opportunities for system improvements and process enhancements. This role requires a blend of technical expertise and analytical skills to ensure the platform meets the needs of the business.

• Administer and support the Salesforce.com platform including user setup, profiles, roles, permissions, workflows and data management
• Configure and customize Salesforce applications to align with business requirements
• Perform system maintenance, including regular updates, backups, monitoring of performance areas and identification of areas to reduce technical debt
• Collaborate with stakeholders to gather and analyze business requirements, translating them to functional specifications/user stories
• Collaborate with developers to translate functional specification into system solutions
• Provide training, documentation and processes that enable users to effectively utilize Salesforce
• Develop and maintain reports, dashboards and data management capabilities to support business operations
• Conduct user training and provide ongoing support to ensure effective use of the Salesforce Platform
• Act as frontline support to triage, troubleshoot and resolve technical issues
• Stay up-to-date with Salesforce Releases and enhancements
• Work closely with cross functional teams to integrate Salesforce with other business systems

Qualifications

• A bachelor’s degree (preferably with an emphasis in Business Administration or Information Systems), or equivalent experience
• 5+ years of experience as a Salesforce Administrator
• Salesforce Administrator Certification required; Advanced Administrator Certification preferred
• Strong understanding of Salesforce architecture, configuration and best practices
• Proficiency in creating and managing Salesforce reports, dashboards and data management tools
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Exceptional ability to accurately define business requirements for stakeholders
• Experience with Salesforce Communities highly preferred
• Ability to accept priorities set by management and obtain clarification as needed
• Ability to work with a high degree of autonomy and flexibility
• Excellent communication and interpersonal skills
• Familiarity with Agile project management methodologies

Requirements

• #LI-Hybrid, or #LI-Remote

Benefits

• Competitive compensation and benefits
• Significant career opportunities
• Commitment to fostering an inclusive workforce
• Recognized as a 2024 Certified™ Great Place to Work® in both the US and Israel