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Salesforce Administrator
@Scaled Agile Inc
[Hiring] Salesforce Administrator @Scaled Agile Inc
Mar 25, 2025 - Scaled Agile Inc is hiring a remote Salesforce Administrator. 💸 Salary: $65,000- $90,000. 📍Location: USA.
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Role Description
As a Salesforce Administrator at Scaled Agile, you will be a key member of a high-performing, Agile engineering team responsible for managing and enhancing our established Salesforce ecosystem. Your responsibilities will focus on user management, system enhancements, data integrity, and security.
- Configure and manage core Salesforce functionality (custom objects, advanced workflows, etc.) to align with business requirements and best practices.
- Maintain and improve business process best practices within a robust Salesforce environment.
- Apply sound data governance principles to ensure high data quality and implement scalable information architectures.
- Develop and maintain reports, dashboards, and workflows to support business processes and decision-making.
- Maintain security best practices by managing user access, monitoring login and activity logs, deactivating users as needed, and auditing field/profile access and permissions.
- Perform data cleanup and manipulation using Data Loader or third-party applications.
- Manage Salesforce users, profiles, roles, permissions, and security settings to ensure proper access and data integrity.
- Provide timely support for Salesforce-related inquiries and troubleshoot issues to maintain high user satisfaction.
- Provide technical support to application users and track issues through resolution.
- Stay up-to-date with Salesforce configurations, system capabilities, and release updates, assessing their impact on business operations.
- Reduce technical debt by optimizing workflows, triggers, alerts, automated emails, validation rules, objects, and user permissions.
- Support onboarding activities for new and existing employees, ensuring proper Salesforce training and adoption.
- Evaluate and drive the adoption of new technologies, processes, and procedures that enhance Salesforce efficiency.
- Support ongoing implementation and integration of Salesforce apps across different functions.
- Document system configurations, processes, and procedures for future reference and training purposes.
- Assist with special assignments and strategic initiatives as needed.
Qualifications
- 2+ years of Salesforce experience, including configuration and support of Sales Cloud, Service Cloud, and Salesforce Customer Community.
- Strong understanding of Salesforce administration, including user management, security settings, and data management.
- Hands-on experience with Salesforce Lightning.
- Expertise in Salesforce reports and dashboards for data-driven decision-making.
- Experience with creating and maintaining automated business processes using Salesforce Flow or similar tools.
- Knowledge of workflow automation tools such as Process Builder and Flow.
- Experience training and onboarding new Salesforce users.
- Strong ability to collaborate with stakeholders to implement new features via configuration, development, or technology evaluations.
- Strong communication skills, with the ability to document processes clearly and collaborate effectively with cross-functional teams.
- Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
- Self-motivated team player with excellent organizational skills.
- Understanding of Agile principles and practices, with a strong desire to work in a fully Agile team.
Requirements
- Salesforce Administrator Certification (Nice to Have)
- Advanced Administrator Certification (Nice to Have)
- SAFe Agilist Certification (Nice to Have)
- Experience with Salesforce development tools and techniques is a plus (Nice to Have).
- Experience with applications and tools that integrate with or interact with Salesforce, such as Marketo, Tableau, Qualtrics, and Conga (Nice to Have).
Benefits
- Competitive benefits package including medical, dental, vision, optional insurance products including identity protection and pet insurance.
- 401K with a match.
- Flexible paid time off.
- Company paid sabbatical after six years of service.
- Bonus plan and equity options.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
$65,000- $90,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
