[Hiring] SAGE X3 FUNCTIONAL ANALYST @Compass Group

Role Description

The Functional Analyst – Sage X3 is responsible for supporting, enhancing, and optimizing the Sage X3 platform across manufacturing and distribution operations. This role acts as a bridge between the end-user community, process engineering, and the technical development teams, ensuring that business requirements are effectively translated into system solutions.

• Evaluate new processes, manage system integrations, coordinate testing, and ensure successful deployments to production environments.

Key Responsibilities

• System & Process Analysis:
  • Collaborate with business users to evaluate, document, and optimize business processes within the Sage X3 ERP system.
  • Identify gaps between business requirements and existing system capabilities; recommend scalable solutions aligned with best practices.
  • Lead discovery sessions for new functional enhancements or process changes.
• Implementation & Integration:
  • Support design, configuration, and testing of new features, integrations, and workflows within Sage X3.
  • Work closely with technical teams to ensure proper data flow and system interoperability with third-party applications.
  • Validate and document functional specifications for development or interface work.
• Testing & Deployment:
  • Develop and execute functional test plans for patches, upgrades, and new deployments.
  • Coordinate user acceptance testing (UAT) and obtain sign-off from business stakeholders.
  • Ensure that all changes are validated in non-production environments before go-live in the production folder.
• Collaboration & Support:
  • Partner with the Sage team’s process engineers to align functional design with business goals.
  • Support on-site Sage Subject Matter Experts (SMEs) in each commissary to resolve issues and improve system utilization.
  • Serve as the primary functional liaison between end users and technical teams.

Qualifications

• 3+ years of hands-on Sage X3 experience in a manufacturing and/or distribution environment.
• Strong understanding of Sage X3 core modules including Manufacturing, Distribution, Inventory, and Purchasing.
• Proven ability to work across business and technical teams to analyze requirements and implement solutions.
• Experience in functional testing, system documentation, and change management within ERP environments.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications

• Experience with Sage X3 integrations using web services or middleware.
• Familiarity with SQL or basic data query tools for troubleshooting and analysis.
• Background in food manufacturing, commissary operations, or multi-site ERP deployments.
• Crystal Reports experience.

Core Competencies

• Business Process Analysis and Optimization
• Cross-Functional Collaboration
• ERP Functional Configuration and Testing
• System Documentation and Change Control
• End-User Support and Training

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave