[Hiring] Routing Coordinator @4MATIV Technologies

Role Description

The Routing Coordinator is responsible for the day-to-day execution of routing tasks, ensuring that routes are accurately created, adjusted, and maintained to support efficient transportation operations. This position plays a critical hands-on role in implementing routing strategies and requires strong attention to detail, technical proficiency, and the ability to coordinate effectively across teams.

The ideal candidate is highly organized, process-driven, analytical, and proactive, with a drive for creative optimization, the ability to troubleshoot routing issues, and support internal teams with timely routing solutions.

Location: Remote

Responsibilities

• Route Execution & Maintenance:
  • Create, modify, and maintain routes in routing software, ensuring accuracy and compliance with school policies and transportation guidelines.
  • Implement routing updates and change requests based on operational needs.
  • Ensure all route assignments are properly documented and communicated to relevant stakeholders.
• Data Management & Accuracy:
  • Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters.
  • Maintain an organized system of routing records for tracking historical changes and audit purposes.
• Collaboration & Operational Support:
  • Work closely with customers to support the optimization and strategic planning of transportation routes.
  • Coordinate with Account Managers to execute routing changes aligned with partner school needs.
  • Provide real-time routing support to resolve operational issues affecting service efficiency.
• Compliance & Reporting:
  • Ensure routes comply with school district policies, transportation regulations, and service-level agreements.
  • Track and report on routing changes, efficiencies, and issues to support continuous improvement.
  • Monitor routing KPIs, flagging inefficiencies and escalating issues when needed.

Qualifications

• Associate’s or Bachelor’s degree in logistics, transportation, geography, or a related field preferred.
• 1-3 years of experience in transportation, logistics, routing, or operations support.

Requirements

• Experience with school routing software (e.g., Traversa, EZ Routing, or similar platforms) is a plus.
• Strong technical skills, including experience with data management and spreadsheet tools (Excel, Google Sheets, etc.).

Core Competencies

• User-focus: Maintains consistent focus on the overarching purpose of analyses, ensuring analyses meet user needs while considering the user experience and perspective.
• Self-motivation: Takes initiative, working independently with minimal supervision, setting clear goals, and driving progress.
• Problem-solving: Tackles complex data projects with persistence, creativity, and a strong curiosity to find innovative solutions.
• Attention to details: Effectively manages multiple tasks, prioritizing work to deliver thorough, error-free results on-time.
• Effective communication: Exhibits strong communication skills, both written and verbal, to engage diverse stakeholders clearly and professionally.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Salary Range

$55,000 – $70,000, per year