[Hiring] ROI Clerk @Ternium Revenue Cycle Management

Role Description

As an ROI Clerk (Release of Information) at Ternium RCM, you’ll play an important role in supporting our legal team by obtaining and organizing medical records needed to pursue healthcare insurance claim denials and disputes. This position requires strong attention to detail, organizational skills, and a commitment to handling confidential information accurately and securely.

Key Responsibilities

• Request, retrieve, and obtain medical records from hospitals, healthcare providers, and other designated sources to support attorney case preparation.
• Review requests and documentation to ensure the appropriate medical records are obtained for each case.
• Follow up with healthcare facilities and medical records departments regarding outstanding requests.
• Track and document record requests, receipt dates, and outstanding items to ensure timely completion.
• Organize, label, and maintain electronic medical records and supporting documentation for attorney review.
• Verify records for completeness and accuracy, identifying missing or incomplete documentation and requesting additional information as needed.
• Maintain the confidentiality and security of protected health information (PHI) in accordance with HIPAA and applicable privacy requirements.

Qualifications

• High school diploma or equivalent required.
• Previous experience in medical records, release of information (ROI), healthcare administration, medical billing, or a related field preferred.
• Strong attention to detail and the ability to maintain accurate records and documentation.
• Excellent organizational and time management skills, with the ability to manage multiple requests and deadlines.
• Strong written and verbal communication skills, including the ability to follow up professionally with healthcare providers.
• Basic computer skills and proficiency with Microsoft Office and electronic document management systems.
• Ability to handle confidential information responsibly and work independently in a remote environment.

Benefits

• Flexible Work Style: Work from anywhere within the United States while making a tangible difference in healthcare.
• Competitive Pay: $15.00 per hour, commensurate with experience.
• Robust Benefits Package: 401(k) with corporate match and comprehensive health, dental, and vision insurance.
• Work-Life Balance: Flexible schedule and paid time off.
• Career Growth: Access to professional development, mentorship, and advancement opportunities within a growing company.
• Additional Perks: Life insurance and performance-based bonuses.