[Hiring] Risk Control Specialist @EMC Insurance Companies

Role Description

Conducts on-site evaluations for highly sophisticated and niche-market policyholders, identifying exposures and developing customized strategies to reduce insured losses. This role provides expert consultation across all lines of coverage, collaborates with internal departments to support underwriting decisions, and delivers advanced training and guidance to fellow team members. It serves as a technical resource within specialized focus areas and offers tailored services such as hazard control, ergonomic, and slip-fall assessments. The role also promotes EMC’s risk control capabilities through agency visits and industry presentations while nurturing trusted relationships with agents and accounts.

• Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets.
• Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents.
• Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses.
• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need.
• Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members.
• Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed.
• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts.
• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc.
• Provides detailed explanation of business operations, hazards, and controls associated with coverages.
• Delivers advanced training and on-site loss control surveys for current and prospective accounts.
• Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service.
• Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s).
• Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report.
• Develops positive relationships with accounts and agents.
• Other duties as assigned.

Qualifications

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience.
• Five years of experience in risk control or safety role, or related experience.
• Certifications such as certified safety professional preferred.

Requirements

• Good computer skills, including Microsoft Office Suite.
• Strong knowledge of industrial, construction, fire, and commercial automotive safety.
• Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA.
• Strong ability to understand and evaluate risk.
• Good ability to identify and visualize potential loss exposures.
• Strong problem-solving skills.
• Strong customer service skills.
• Ability to work effectively with others, as well as independently.
• Ability to multi-task and prioritize to meet deadlines.
• Good verbal and written communication skills, including documentation skills.
• Travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving.

Benefits

• The hiring salary range for this position will vary based on geographic location, falling within either of the following: $92,670 - $128,045 or $102,443 - $140,845.
• A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
• For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers .