[Hiring] Revenue Systems & Operations Manager @Syndio

Role Description

As our Revenue Systems & Operations Manager, you will own both the systems that power our go-to-market motion and the recurring operations that keep it running, and you will be measured on making that work progressively less manual. You will administer our Salesforce environment and the connected GTM tech stack, run the operational cadence that Sales and Customer Success depend on, and continuously convert repetitive processes into automated and agentic workflows.

This is not a ticket-queue administrator role, and it is not a purely analytical one. It sits deliberately between systems and operations. You will run the monthly close by hand once or twice to learn how it works, then rebuild it so most of it runs itself. If that sounds like the fun part of the job rather than the hard part, you will like it here.

Why this job is exciting

• You will be the hands-on owner of the systems layer.
• Salesforce architecture, the connected GTM tech stack, integrations, and data integrity run through you.
• You will partner with the Director, Revenue Operations on roadmap and design direction.
• You will build with AI and agentic tooling.
• You will work across the whole revenue motion.
• Your work is visible to leadership immediately.
• You will scale a function that already works.

What you’ll do

• Administer Salesforce as our system of record, including objects, fields, flows, validation, permissions, and data architecture.
• Own the connected GTM tech stack and the integrations between systems, treating sync integrity and data hygiene as monitored workflows rather than periodic cleanup.
• Own commission calculation and reporting, partnering closely with Finance on accuracy and exception handling.
• Run deal desk operations and audits, including approval workflow integrity and pricing and discount compliance.
• Own the monthly and quarterly revenue operations close, including data validation and reporting handoffs.
• Maintain territory and quota books through rebalancing, coverage changes, and mid-year adjustments.
• Identify the highest-cost recurring manual processes and systematically automate them, including automated reconciliation and exception flagging.
• Evaluate, pilot, and roll out AI and automation tooling across the GTM stack, and document what you build so the team is never dependent on one person’s knowledge.
• Partner with Marketing on the systems and data seams between marketing operations and the revenue stack.

Qualifications

• You bring 5+ years in revenue operations.
• You have owned recurring commercial processes such as commissions, deal desk, close, or territory management in a B2B SaaS environment.
• You have deep Salesforce capability.
• You know the modern GTM stack.
• You have a track record of automating manual work.
• You build with AI, not just around it.
• You are rigorous with numbers.
• You understand commercial context.
• You operate well on a small team.
• You communicate clearly with non-technical partners.

Benefits

• 💰 Competitive Compensation. For this role our salary is targeted at $145,000 -$170,000 per year.
• 🏆 Syndio Equity. So you can share in Syndio’s success.
• 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.
• Paid parental leave.
• 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥 Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future.
• Fully remote model - #LI-Remote.

The interview overview

Below you'll find an outline of the interview plan for our Manager, Revenue Systems & Operations position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team.
• 45 minute zoom interview with the Hiring Manager.
• 45 minute zoom interview with two team members.
• 30 minute final interview with SVP Sales.

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.