[Hiring] Revenue Operations Manager and Business Systems Team Lead @Hyperproof

Role Description

We are seeking a talented individual to join our team as a Revenue Operations Manager and Business Systems Team Lead. In this role, you will be at the forefront of optimizing our revenue and business systems ecosystem - spanning Sales, Customer Success, Account Management, Implementation, and Deal Desk. Reporting to SVP - Operations, you will act as a strategic systems architect, RevOps partner, and team lead managing 2 direct reports. You will bridge high-level strategy and hands-on execution:

• Architecting system flows
• Managing Nue CPQ
• Driving forecasting and pipeline reporting
• Leading day-to-day systems operations while mentoring your team

Qualifications

• 6+ years of progressive experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS environment
• 2+ years of team lead or managerial experience guiding direct reports
• Deep Salesforce Expertise: Advanced experience with Salesforce strategy, architecture, complex Flows, and system integration patterns
• Hands-on CPQ Experience: Direct administration experience with CPQ platforms (Nue CPQ preferred)
• Post-Sales Tooling Knowledge: Hands-on experience administering Customer Success platforms (Planhat, Gainsight, ChurnZero, or similar) integrated with CRM systems
• SaaS Revenue Metrics: Strong understanding of B2B SaaS financial models, including ARR, NRR, GRR, logo retention, quote-to-cash, and sales capacity modeling
• Data & Analytics Rigor: Expert-level capability in reporting, dashboard creation, data modeling, and financial system reconciliations (e.g., SFDC to Maxio)
• Education: Bachelor's degree in Business, Information Systems, Finance, or equivalent practical experience

Requirements

• Trusted operational partner to Sales, Marketing, Finance and Customer Success leaders for process optimization, territory/capacity insights, pipeline reviews, and GTM execution
• Skilled in building and maintaining revenue metrics, renewal forecasting, NRR/GRR tracking, and churn analysis to identify systemic revenue risks
• Experienced in mapping pre- and post-sale customer journeys, handoffs, and operational playbooks to drive retention, expansion, and team efficiency
• Hands-on architect and administrator for Salesforce (system of record) and Nue CPQ
• Expert in designing scalable data flows across interconnected GTM tools (Planhat, LeanData, Maxio, Outreach, Highspot, ChiliPiper) with minimal manual overhead
• Skilled in creating technical documentation, field libraries, change logs, and data quality standards that keep cross-system data accurate and audit-ready
• Proven ability to lead a small team—managing sprint intake, setting clear priorities, conducting flow/code reviews, and developing technical capacity
• Experienced in leading complex system implementations from requirements gathering through vendor evaluation, testing, deployment, and change management
• Skilled in leveraging modern AI and automation tools to streamline workflows, enrich CRM data, and improve operational output

Benefits

• Base salary and equity compensation
• Unlimited PTO: strongly encouraged to unplug and recharge
• 401K which vests immediately, complete with 4% company match
• $500 home office stipend
• Choose your tech - PC or Mac laptop
• Slack channel notifications turn off after 5 pm based on your time zone
• Annual company in-person events
• Health & Wellness: coverage for medical, dental, and vision - employee and dependents
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• $100 quarterly paid wellness stipend
• Pet insurance discount
• Two Hypercharge weeks of rest where we close company-wide (July & Dec)