[Hiring] Revenue Operations Lead @Primer

Role Description

As Primer’s Revenue Operations Lead, you will own the systems, processes, and reporting that move a family from their first interaction with Primer through their first day of school.

• Own Salesforce, HubSpot, our calling technology, and the reporting that the Growth team uses to manage enrollment performance.
• Serve as the daily operating partner to the Head of Growth and act as the connective point between Marketing, Admissions, Product, and other cross-functional partners.
• This is a hands-on builder role, redesigning our lead flow using native platform capabilities.
• Establish the rhythm-of-business reporting that informs our decisions.
• Maintain a prioritized roadmap of the revenue-system problems most worth solving.
• This role has no direct reports today, but the function may grow underneath you as Primer scales.

Qualifications

• Deep, hands-on experience with both Salesforce and HubSpot, including relevant certifications.
• A track record of personally building and administering systems, not solely managing vendors or designing from a distance.
• Experience building or rebuilding a revenue engine within an early-stage or rapidly scaling company.
• Previous experience leading a sales or customer-facing team, with a clear understanding of how systems affect representative performance and customer experience.
• Experience supporting high-consideration consumer sales, where customers are making a significant and personal decision.
• Strong understanding of lead routing, attribution, lifecycle stages, data architecture, reporting, and funnel management.
• The ability to turn ambiguous business problems into clear requirements, prioritized solutions, and shipped improvements.
• A solutions-oriented approach: when presented with several broken points, you research the options and return with a recommendation.
• A systems mindset: you naturally think about where a lead enters, what information travels with it, how it changes over time, and what the representative needs to see.

Requirements

• Experience evaluating and implementing CTI or calling platforms.
• Sales enablement or playbook-development experience.
• Experience building forecasting, staffing, or capacity models.
• Experience supporting a multi-location or geographically distributed organization.

Benefits

• Primer is a mission-first company focused on creating positive change.
• Work centered on mission execution, avoiding unrelated social or political activism.

Company Description

Primer is a growing network of K–8 schools restoring the timeless foundations of American education. Inspired by the original teaching primers that shaped a nation of readers, thinkers, and builders, our schools begin with what has always worked, and build for what lies ahead.

• Close-knit learning environments.
• Skilled educators.
• A culture that takes kids seriously as learners and leaders.