[Hiring] Retail and Marketplace Manager @Hatch Contracts

Role Description

Our Growth Marketing team is looking for a Retail & Marketplace Contractor to help maintain smooth operations across our retail and marketplace channels. The contractor will be working 30 hours per week . This is an initial 6-month contract engagement, with the option to extend based on business needs.

We need someone with real retail expertise who can step in with a point of view. You’ll own the operational and commercial layer of our retail business:

• Managing partner relationships
• Leading margin negotiations
• Making sure the right things land on your manager’s desk vs. handling them yourself

You operate like a true owner: independently, proactively, and with real accountability for your channels. You’ll report to the Sr. Director of Growth Marketing and work closely with Operations, Finance, Marketing, and retail partner teams .

This role is remote-friendly but must be based in the U.S. or Canada. Hatch is based in California, so we ask that you’re available during PST/PDT hours.

What You’ll Do

• Own day-to-day account management for retail channels including Target and Walmart, serving as the primary point of contact for inbound retailer requests.
• Lead margin negotiations, allowance discussions, and co-op requests with retail partners.
• Manage retail channels (Babylist, Nordstrom, Ulta, Faire, Meijer, Best Buy, and others) with support from our Ops team.
• Own the flow of information between retail partners and internal teams (ops, supply chain, accounting).
• Coordinate chargebacks, compliance requirements, and fulfillment issues with our Ops and Accounting teams.
• Maintain and update the channel partner pricing sheet and retail forecast in partnership with Supply Chain.
• Monitor retail listings, pricing, and channel activity across partners.

Wishlist

• Build direct relationships with key buyers at priority retail partners.
• Build a lightweight weekly cadence to keep leadership informed on retail channel health.
• Identify opportunities to streamline the operational flow between retail partners and internal teams.
• Support onboarding and setup for new retail partners.
• Develop playbooks for recurring retailer scenarios.

Human

• Relationship-first communicator.
• Expert in the room, not just an executor.
• Independent operator.

Qualifications

• 5+ years of experience in retail channel management, merchandising, or account management.
• Direct experience working with Target, Walmart, or Babylist.
• Strong instincts on margin negotiations.
• Experience coordinating across supply chain, finance, and ops teams.
• Strong organizational skills and the ability to ramp quickly and operate independently.
• Comfort with Excel or Google Sheets for pricing, forecasting, and margin analysis.

Benefits

• We’re a certified Great Place to Work!
• 93% of our employees say Hatch is a great place to work.
• You’ll work with an amazing leadership team that truly values employees.
• Our products make a meaningful impact on people’s lives.
• Our team is collaborative, fun, and full of brilliant minds.
• We’re backed by world-class investors and growing fast!
• We support flexibility with a remote-friendly work environment.