[Hiring] Restaurant District Manager @Circle K

Role Description

The Restaurant District Manager (RDM) is responsible for all aspects of management including People, Operations, and Financial. The RDM leads a team of 10-14 Restaurant Managers (RM’s) and develops a team of highly effective and engaged Restaurant Managers. This position reports directly to the Restaurant Operations Director.

Expectations

• Guest Focus:
  • Promotes a guest centric culture that provides excellent customer service in a fast and friendly manner.
  • Develops and maintains business strategies for traffic, check, and overall revenue growth.
  • Coaches RM’s to implement local store marketing strategies and participate in community activities to promote the business.
  • Empowers their team to resolve any guest issues in the moment.
• Leadership and Talent Management:
  • Recruits, interviews, selects, hires, and completes onboarding for all RM’s and RMT’s.
  • Conducts second level interviews for all AGM candidates.
  • Trains and coaches RM’s and RMT’s to ensure that they are confidently able to perform all job duties.
  • Conducts annual performance evaluations and provides positive feedback badges in Workday.
  • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.
  • Engages in personal development and inspires their team to do the same.
  • Cascades all relevant Brand and Company information and communicates with Restaurant Operations Director as required.
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.
• Operational Standards and Compliance:
  • Operates restaurants at Brand and Company standards, following all company policies and procedures.
  • Guarantees a safe environment for team members and guests by following all government laws and safety codes.
  • Completes reports on all incidents following our 5-minute rule policy.
  • Ensures product quality, food safety, cleanliness, general safety, and operational standards are met.
  • Conducts Quick Visits, Cash Audits, and Inventory audits per schedule requirements.
• Financial Accountability:
  • Takes ownership for all people, operational, and financial metrics, resulting in profitable restaurants.
  • Tracks and reports all changes in the business environment including traffic patterns, consumer buying habits, economic developments, competitor openings and closings.
  • Monitors and analyzes financial performance of the restaurants and works with the RM’s to create action plans to improve performance.
  • Conducts root cause analysis and partners with RM’s to implement effective solutions to problems.

Qualifications

• Minimum of 3-5 years restaurant multi-unit management experience required.
• Bachelor’s Degree preferred.
• Valid state Driver’s License required.
• Proficient in Microsoft Office Suite.
• Serv Safe© Manager and Proctor certification preferred.
• Excellent communication skills.
• Motivates, coaches, and leads their team.
• Acts with integrity; keeps commitments.
• Exhibits a sense of urgency.
• Leads by example.
• Highly organized, ability to juggle multiple initiatives, plan, prioritize work.
• Team player who can work well with others or independently.
• Work includes long hours, weekends, holidays, travel, and some overnight stays.
• Frequently bend, twist at waist, kneel, squat, stand, and walk.
• Occasionally climb and descend ladders.
• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Benefits

• Medical, Dental, Vision, Term Life and AD&D plans.
• Flexible spending and health savings accounts.
• Short-Term and Long-Term Disability.
• Vacation, Holiday, Personal, and Sick paid time off.
• Matching 401(k).
• Tuition Reimbursement.
• Stock Purchase Plan.
• Employee Discount Program.
• Discount Meal Benefit.
• Wellness Plan.
• Cell phone stipend.
• Company Vehicle Benefit.
• Quarterly incentive plan.
• Wait periods may apply.