[Hiring] Registrations Specialist @Veroa.ai

Role Description

As a Registrations Specialist, you will drive key initiatives, solve complex challenges, and collaborate closely with cross-functional teams to help our clients scale and succeed. You'll join the Operations team of our client, a company building the last global indirect-tax platform finance teams will ever need. Indirect tax is high-stakes, fragmented, and unforgiving: rules change constantly, vary by product and location, and create real financial risk when companies get them wrong.

• New registrations: prepare and submit state and local sales tax registrations for US and foreign companies.
• Verify the entity, officer, and banking information each state requires, and flag anything missing or incorrect to the customer's Account Manager.
• Set up each registration correctly (filing form, frequency, collection start date).
• Transfers and portal access: take over existing registrations from customers and their previous providers.
• Maintain and regularly test state portal logins and 2FA.
• Rejections and edge cases: troubleshoot any issue blocking a registration.
• Resolve state rejections and resubmit.
• Handle foreign-company cases: US EINs via Form SS-4, officers without an SSN, and state-specific workarounds.
• Process deregistrations when customers stop collecting in a state.
• Keep every registration current in the Ops Dashboard from draft to submitted to complete.
• Hit registration SLAs and keep your queue visible to the team.
• Keep the state-by-state registration requirements accurate.
• Spot recurring issues and give structured feedback to product and engineering.
• Use AI tools to speed up your own work, and share what works with the team.
• Work directly with Operations leadership on a fast-growing global compliance platform.

Qualifications

• 2+ years of hands-on US state sales tax registration experience across multiple states (required).
• Experience working directly inside US state Department of Revenue portals.
• Familiarity with remote-seller registrations, local and home-rule jurisdictions, and foreign-company registrations.
• Fluent written and spoken English.
• Strong Excel skills and comfort handling structured data.
• Comfort with high-volume, repetitive, deadline-driven execution work.
• Able to maintain meaningful daily overlap with US business hours.

Requirements

• Detail-driven and reliable: one wrong field can get a registration rejected.
• Organized: you can track dozens of registrations across states and customers.
• Persistent: you chase states and portals, and flag blockers fast.
• AI-native, with a high bar: you use AI every day to move faster but check its work.
• High agency, with internalized standards: you hold a high bar because that's who you are.
• You want to be part of the reason the company wins: you want your work to matter.

Benefits

• High visibility, fast-paced learning, and ownership over real client outcomes.
• Embrace modern technology, AI workflows, and smart automation.
• Work with a team that values output, creative problem-solving, and work-life harmony.