[Hiring] Regional General Adjuster @Crawford & Company

Role Description

Lead Complex Claims from Anywhere – Join Our Team as a Regional General Adjuster!

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co-adjusting losses with other staff.
• Investigates claims and assists other staff by:
  • Interviewing claimants, witnesses and other interested parties.
  • Obtaining official reports.
  • Inspecting physical damage.
  • Comparing claim information with evidence and/or consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.

Qualifications

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims.
• General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions.
• Must complete designated courses while in position in order to advance.

Requirements

• 2+ years of related claims experience.
• Active Adjuster License required (any state).
• Strong investigation, liability analysis, and negotiation skills.
• Ability to manage claims independently in a remote environment.
• Excellent communication and customer service abilities.

Benefits

• Competitive base pay.
• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• Medical, Dental and Vision Plans.
• Prescription Drugs.
• HSA, HRA, and FSA Accounts.
• Paid Holidays, Vacation and Sick Leave.
• 401(k) Retirement Plan.
• Tuition Assistance.
• Paid Parental Leave.
• Supplemental Health Benefits.
• Enhanced Mental Health Support.
• Virtual Physical Therapy.
• Caregiving Services.
• Life Assistance Program.
• Training programs that promote continuous learning and career progression.
• Sustainability programs that give back to the communities.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.