[Hiring] Recurring Giving Conversion Specialist @Bloomerang

Role Description

As the Recurring Giving Conversion Specialist, you will help ensure accuracy, efficiency, and innovation in the areas of payment data, processes, migration, support, and more.

• Coordinate with internal and external teams to handle payment migration processes.
• Communicate payment migration-related information clearly and concisely across the organization as necessary.
• Oversee data transformation and migration processes, ensuring accuracy, data integrity, and compliance with internal and external requirements.
• Become an expert in migrating data to and within the Bloomerang platform.
• Translate complex technical information and processes into clear and concise documentation tailored to a variety of audiences.
• Establish and develop relationships with external payment processors and internal Bloomerang teams; implement best practices and process optimizations.
• Identify technical and procedural bottlenecks, support escalation management, and drive accountability across stakeholders.

Qualifications

• Ability to document, communicate, and maintain payment policies and procedures.
• A knack for working with customers, team members, and vendors to ensure top payment experiences.
• Strong written and verbal communication skills across technical and non-technical audiences.
• A thoughtful, patient, and friendly communication style, and enjoy teaching/educating others through scalable content and documentation.
• An independent self-starter mentality, and ability to effectively manage your schedule to optimize productivity.
• Eagerness to learn new skills such as SQL, advanced Excel, and new technologies as we add them to our processes.
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

Benefits

• Health + Wellness: Access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
• Time Off: A competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave.
• 401k: A 401k match to help invest in your future.
• Equipment: Everything you need to be successful, shipped right to your door.
• Compensation: The salary range for this position is $60,000 - $65,000. You may also be eligible for a discretionary bonus.
• Location: This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only).
• Accommodations: Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.