[Hiring] Reconstruction Estimator @SERVPRO of Allentown

Role Description

Are you an experienced restoration/reconstruction estimator looking to ditch the daily commute, step away from field management, and focus 100% on high-volume exterior estimating from the comfort of your home? We are seeking a dedicated Remote Reconstruction Estimator specializing exclusively in exterior scopes (roofing, siding, gutters, soffit/fascia, and associated structural damage).

• Develop comprehensive, line-item estimates for exterior restoration and reconstruction projects (roofing, siding, exterior trim, windows, gutters) using Xactimate and Symbility.
• Navigate and manage estimates through Third-Party Administrator (TPA) software platforms including Alacrity, Sedgwick, CodeBlue, Crawford, etc.
• Analyze field documentation, job site photographs, adjuster scopes, and aerial roof/siding reports (EagleView, Hover, etc.) provided by field teams.
• Communicate effectively with insurance adjusters, TPAs, and property owners to approve supplements, clarify line items, and ensure optimal margin realization.
• Track estimates within our CRM/job management systems from submission through approval, maintaining real-time status updates.

Qualifications

• 3 to 5 years of hands-on experience in restoration/reconstruction estimating.
• Must possess strong, demonstrated proficiency in BOTH Xactimate AND Symbility software platforms.
• Proven track record working with TPA workflow systems (e.g., Alacrity, Sedgwick, etc.).
• In-depth knowledge of exterior residential and commercial building envelopes, including roofing materials, siding, trim, and flashing systems.
• Exceptional written and verbal communication skills with a customer-centric and professional approach to adjuster negotiations.

Requirements

• Ability to work full-time during standard business hours (Monday – Friday, 8:00 AM – 5:00 PM EST).

Benefits

• Home office stipend
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule