[Hiring] RCM Client Integration Specialist @MedHQ

Role Description

The RCM Client Integration Specialist is responsible for coordinating and supporting the successful onboarding of new Revenue Cycle Management clients post contract execution through go-live and stabilization. This role serves as a key liaison between the client, RCM leadership, operations, IT/integration teams, training, and other internal departments to ensure all implementation activities are completed accurately, timely, and according to established milestones.

The Client Integration Specialist will manage detailed onboarding plans, track deliverables and dependencies, facilitate communication across teams, identify risks and barriers, and ensure the client is prepared for a successful transition to MedHQ's ongoing RCM operations.

Following go-live, this position will provide structured 30-, 60-, and 90-day post-go-live support, monitoring workflows, performance, staffing, reporting, and client concerns before transitioning the account to the ongoing Client Success and RCM Operations teams.

Qualifications

• 3+ years of experience in healthcare revenue cycle management, medical billing, healthcare operations, or a related field.
• Experience working with multiple RCM functions, including coding, billing, AR, denials, payment posting, and/or charge entry.
• Strong project coordination and organizational skills.
• Experience working directly with clients or healthcare practices.
• Strong written and verbal communication skills.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, particularly Excel, Outlook, Teams, and PowerPoint.
• Ability to learn and navigate healthcare information systems, EHR/PM systems, clearinghouses, and reporting platforms.

Requirements

• Bachelor's degree in healthcare administration, business, project management, or related field (preferred).
• Experience leading or coordinating RCM client implementations (preferred).
• Experience with RCM transitions, acquisitions, staff transitions, or system implementations (preferred).
• Experience developing workflows, SOPs, implementation checklists, and project plans (preferred).
• Knowledge of healthcare claims, payer requirements, denials, and reimbursement processes (preferred).

Benefits

• Employer sponsored Major Medical
• Employer sponsored Dental
• Employer sponsored Vision
• Accidental Death and Disability insurance
• 401K matching
• Flexible spending account
• Generous paid time off
• True opportunity for advancement