[Hiring] R&D Atlassian Operations Specialist @Abnormal Security
Apr 08, 2025 - Abnormal Security is hiring a remote R&D Atlassian Operations Specialist. đź’¸ Salary: cad $102,000 - $120,000. đź“ŤLocation: Canada.
Role Description
We’re looking for a dedicated R&D Atlassian Operations Specialist to support and enhance how our R&D organization uses Jira. In this role, you’ll play a key part in shaping and executing the Jira platform strategy to drive consistency, transparency, and operational excellence across our engineering, product, and technical program management teams.
As the owner of JIRA for R&D, you will:
- Own the design and maintenance of R&D company-managed workflows
- Ensure data integrity
- Support robust reporting
- Help integrate JIRA into our broader operating system
- Partner closely with TPMs, engineering leadership, platform admins, and go-to-market (GTM) teams
- Leverage data from JIRA to improve how we work
- Support in optimizing how R&D leverages Confluence to document and disseminate information across the organization
Qualifications
- 4+ years of experience administering JIRA in a technical organization
- Deep understanding of JIRA company-managed projects, workflows, permissions, automation, and reporting tools
- Hands-on experience with Jira Cloud, Confluence and other relevant Atlassian products
- Experience designing scalable JIRA configurations across multiple teams and functions
- Familiarity with integrating JIRA with third-party tools e.g. Slack, Salesforce, ServiceNow, Gainsight
- Strong documentation skills with the ability to translate systems into clear onboarding materials
- Data-driven mindset with experience performing audits and surfacing insights from JIRA
- Experience with workflow customization using plugins such as scriptrunner, jira workflow extensions, or scripting
- Understanding of agile software development within a product/engineering org
- AI first mindset, with experience learning and leveraging AI Tools to optimize output
Requirements
- A systems-thinking approach to tooling and process
- An agile mindset—you're excited to make life easier and more productive for engineers, product managers, and TPMs
- An eye for detail and quality—whether it’s workflow design or dashboard integrity
- Curiosity and initiative—you proactively explore new features and continuously improve our use of JIRA
Benefits
- Base Pay Range --> CAD $102,000 - $120,000
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| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
cad $102,000 - $120,000
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Apr 08, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
