[Hiring] Publisher Relationship Manager @JobGet

Role Description

As the Publisher Relationship Manager, you will be the primary point of contact for JobGet's publishing partners and the person who owns that supply end to end. The role blends relationship management, commercial negotiation, and hands-on analysis:

• Own the Relationship:
  • Serve as the day-to-day contact and issue-resolution owner for JobGet's publishing partners, managing expectations while advocating for both publisher success and JobGet's business objectives.
• Run a Strategic Cadence:
  • Lead recurring reviews with priority publishers, set goals and performance floors with each, and follow through on every open item until it closes.
• Grow Priority Publishers:
  • Track growth and margin by publisher, choose where to focus, and push bid, content, and volume opportunities to Trading while protecting margin.
• Maintain the Ranking Framework:
  • Continuously evaluate the publisher ranking framework by client type (direct clients, agency partners, and job board partners) so the right publishers are activated in the right contexts.
• Find Incremental Traffic:
  • Proactively engage publishers to uncover new volume by country, vertical, or job category, and conduct structured deep dives on high-potential partners' inventory, audience, technical capabilities, and content strengths.
• Close Supply Gaps:
  • When the current publisher mix can't deliver for clients, research and qualify new publishers, and own outreach, negotiation, and onboarding end to end.
• Vet and Decline:
  • Apply a consistent vetting standard to new partners, including saying no when traffic quality or commercial terms don't meet our bar.
• Negotiate and Support Agreements:
  • Work with Sales leadership, Finance, and Legal on redlines, pricing, and publisher agreements, and support updates and adherence to those agreements.
• Analyze Publisher Performance:
  • Analyze publisher performance within advertising campaigns, identify trends, opportunities, and discrepancies, and translate them into clear actions for Trading and Customer Success.
• Detect and Investigate Spikes:
  • Monitor for traffic spikes and quality issues, and pull click-level data and run out-of-area, bot, and data-center checks to build the evidence.
• Recover Credits:
  • Request and negotiate credits with publishers, presenting data-backed technical analyses and managing each request through to receipt.
• Run Quality Reviews:
  • Conduct regular click-rule and traffic-quality reviews, and prepare files and findings for publishers so disputes are resolved on facts.
• Validate New Publishers:
  • Partner with Trading to confirm that newly onboarded publishers are closing the identified gaps and meeting expectations before full activation.
• Set Up Feeds and Tracking:
  • Coordinate feed specifications and server-to-server (S2S) tracking with Engineering, test the setup, and notify Trading of new publishers and their minimum bids.
• Launch and Manage tCPA Programs:
  • Set up, monitor, and reconcile target-CPA programs with publishers, including negotiating caps and lookbacks and checking budget and CPA performance daily so margin doesn't erode unnoticed.
• Escalate Technical Issues:
  • Work with Engineering and Product to escalate tracking and reporting gaps, and identify product opportunities based on what publishers and traders need.
• Partner with Finance:
  • Confirm invoice accuracy and receipt of credits, resolve discrepancies and disputes, and maintain the monthly publisher payment-priority list so key partners stay live.
• Keep Teams Informed:
  • Gather, organize, and distribute performance feedback from Trading and Customer Success, and keep a weekly view of publisher performance, risks, and opportunities for leadership.
• Enable Partners and Traders:
  • Train publishers on product capabilities, policies, and expectations, and give Trading a clear view of what each partner can and cannot deliver to inform bid strategy and campaign optimization.
• Coordinate with Product:
  • Deliver feature updates and roadmap changes to publishers, and support investigations related to invoicing disputes.
• Maintain Reference Docs:
  • Keep the publisher reference materials Trading relies on current, including minimum bids, content rules, and publisher contacts.

Qualifications

• 2+ years of experience in the jobs or job-advertising space with direct exposure to publisher relationships.
• Understanding of how a pay-for-performance (PFP) jobs ecosystem works, including how jobs flow to partners and general bidding strategies across partners (bid logic, campaign optimization, and publisher ranking in context).
• Hands-on experience managing advertising campaigns that include publisher traffic.
• Comfortable working with click-level data: you can write or read SQL, have experience with Excel, Looker, and Claude to interpret performance reports, and turn findings into a clear recommendation.
• Working knowledge of conversion and click tracking, including S2S tracking, and the ability to debug issues alongside Engineering.
• Experience negotiating credits, pricing, or bid floors, and the confidence to say no to a publisher when it's the right call.
• Willingness to independently own external partnerships end to end, including performance accountability, commercial negotiations, and growth planning.
• Ability to translate complex technical issues into clear, actionable language for publishers, traders, and executives.
• Comfort engaging on invoicing disputes and credit negotiations, and a working understanding of publisher legal agreements and compliance matters.
• Strong communication and presentation skills with a history of cross-functional collaboration (Customer Success, Trading, Product, Engineering, Finance, and Leadership).
• Able to run many relationships and open follow-up threads in parallel without dropping any; detail-oriented with strong operational follow-through.
• Thorough understanding of, or the ability to quickly learn, the JobGet ecosystem, product suite, and brands.
• Confidence to act as both an advocate for publishers and a steward of JobGet's performance standards.
• Curious, accountable, and resilient: you take ownership, move fast, and keep learning as the business evolves.

Benefits

• Purpose-driven organization
• Flexible time off
• Remote-first
• Flexible work hours - our employees are in multiple time zones
• Medical & dental plans
• Parental leave
• Employee stock options