[Hiring] Public Records Specialist @VerifiedFirst

Role Description

The Public Records Specialist will serve as an extension of our team, researching select databases for public records. This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required.

• Perform public record searches via select databases and county court sites;
• Follow policies, procedures, and assigned workflows set by department leadership;
• Sort public records to determine which we can report to our clients;
• Understand and apply guidelines in search criteria;
• Analyze data appropriately while following strictly regulated procedures and quality standards;
• Learn and retain complex information and how to apply it to specific job situations;
• Communicate and provide support in a team-based environment, both within your team and across multiple teams;
• Interfacing with clients/applicants as needed;
• Meet team productivity and accuracy standards;
• Performs other duties as needed.

Qualifications

• High School Diploma or equivalent required. Some college preferred;
• 1+ years prior experience in an office setting;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Working knowledge of G-Suite and Microsoft Office products;
• Ability to gain extensive knowledge of the criminal justice system and how it relates to the information we obtain;
• Able to sit at a desk and work on a computer for prolonged periods;
• Previous Public Records experience is required;
• Ability to enter data into a computer quickly and accurately.

Requirements

• Ability to maintain regular and punctual attendance;
• Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Benefits

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.