[Hiring] Provider Operations Virtual Assistant @Legion Health

Role Description

Legion is hiring an exceptionally organized and detail-oriented Medical Virtual Assistant to help operate the systems that support our growing network of healthcare providers. You will support providers throughout their relationship with Legion—from recruiting and onboarding through active operations, payroll preparation, and offboarding. Your work will help ensure candidates receive timely follow-up, new providers are ready to begin, operating records remain accurate, and payroll inputs are complete before they are finalized.

This is not a generic assistant role. You will own recurring, detail-heavy workflows that directly affect providers, internal teams, and Legion’s ability to deliver patient care. Precision and follow-through matter.

Responsibilities and Deliverables

• Coordinate provider recruiting operations, including:
  • Maintaining accurate candidate records and statuses.
  • Scheduling and confirming interviews.
  • Following up with candidates about outstanding steps.
  • Updating hiring records and internal trackers.
  • Coordinating handoffs between recruiting and onboarding.
• Support provider onboarding from accepted offer through start readiness, including:
  • Collecting required documents and information.
  • Maintaining onboarding checklists and status trackers.
  • Following up promptly on missing or incomplete items.
  • Coordinating internal handoffs across relevant teams.
  • Confirming that required operational steps are complete before a provider begins.
  • Escalating blockers that could delay a provider’s start date.
• Maintain accurate provider-operations records, including:
  • Provider rosters.
  • Recruiting and onboarding status.
  • Active, inactive, and offboarding providers.
  • State coverage and provider availability.
  • Collaborating-physician relationships.
  • Credentialing and payer-enrollment status.
  • Outstanding documents, approvals, and follow-up items.
• Communicate clearly and professionally with providers through Slack, email, and approved internal systems.
• Support weekly payroll preparation, including:
  • Gathering provider compensation inputs from approved systems.
  • Reviewing visit counts, no-shows, and late cancellations.
  • Updating payroll and payment trackers.
  • Reconciling discrepancies across source systems.
  • Confirming that supporting information is complete.
  • Escalating unresolved discrepancies before payroll is finalized.
  • Maintaining a clear record of changes, questions, and resolutions.
• Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll to keep provider workflows moving.
• Maintain clear task queues and follow-up systems so that outstanding items do not fall through the cracks.
• Document recurring workflows and update SOPs, checklists, and templates as processes evolve.
• Identify opportunities to simplify, standardize, or automate repetitive administrative work.
• Handle sensitive provider, company, hiring, and compensation information with discretion and care.
• Raise unclear ownership, conflicting information, or potential errors promptly rather than making unsupported assumptions.

Qualifications

• 2+ years of experience in one or more of the following:
  • Healthcare operations.
  • Provider operations.
  • Recruiting coordination.
  • Provider or employee onboarding.
  • Payroll or invoice support.
  • Human-resources administration.
  • Executive-assistant or virtual-operations support.
• Strong preference for experience supporting:
  • Clinicians or other healthcare professionals.
  • Independent contractors.
  • Distributed or fully remote teams.
  • Recurring payroll, payment, or reconciliation workflows.
• Excellent organizational skills and close attention to detail.
• Strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information.
• Clear, concise, and professional written English.
• Comfortable following up persistently and respectfully with providers and internal teammates.
• Proactive about identifying blockers, discrepancies, unclear ownership, and overdue action items.
• Familiarity with HIPAA-sensitive healthcare environments and appropriate information-handling practices.

Requirements

• Comfortable working in a fast-moving startup where processes may evolve as the company grows.
• Able to handle confidential provider, recruiting, company, and compensation information appropriately.

Benefits

• Hourly Compensation: $5–$15 per hour, based on experience.
• Job Type: Full-time contract.
• Schedule: 9:00 AM–6:00 PM US Central Time.
• Work Setup: Fully remote.
• Impact: Build the provider-operations foundation that enables clinicians to spend more time caring for patients.
• Autonomy and Learning: Develop experience across recruiting coordination, provider onboarding, healthcare operations, payroll preparation, and process improvement.
• Growth Opportunities: Take on broader ownership across provider operations, onboarding, recruiting coordination, payroll operations, quality assurance, or team leadership as Legion grows.

Equal Employment Opportunity

Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.