[Hiring] Provider Network Manager @Liberty Dental Plan Careers

Role Description

Exciting New Opportunity for our LDP team: Provider Network Manager. Join a growing organization that is transforming access to dental care! We’re looking for a Provider Network Manager who is passionate about building and maintaining strong provider networks. In this role, you will play a vital part in recruiting and retaining General Dentists and Specialists while supporting providers through education, training, and strategic relationship-building. You’ll collaborate cross-functionally, conduct market analysis, and ensure providers align with organizational goals and compliance standards.

Qualifications

• Minimum 4 years’ experience in provider network management, dental office management, managed care, or related sales.
• Independently manages recruitment and retention strategies in assigned regions.
• Handles complex provider issues and leads recruitment initiatives.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum 4 years of experience in network management, dental office management, managed healthcare, and/or related sales.
• Prior experience working with Medicaid, Medicare and/or DHMO networks is highly preferred.

Key Skills & Knowledge

• Knowledge of dental terminology and credentialing processes.
• Strong communication, public speaking, and negotiation skills.
• Detail-oriented with excellent time management and organizational abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to identify and resolve problems independently.
• Experience with Medicaid or Medicare is a plus.
• Valid driver’s license, reliable transportation, and minimum $100,000 liability insurance.
• Availability to travel 50% of the time, including occasional evenings and weekends for special events.

Key Responsibilities

• Recruit General Dentists and Specialists to meet network adequacy and corporate objectives.
• Analyze existing provider networks to identify recruitment needs based on access standards and cost effectiveness.
• Conduct competitor analysis and develop strategic recruitment plans for assigned markets.
• Negotiate fee schedules and contract terms to align with company goals.
• Support network providers within assigned territories with claims issues, grievances, facility updates, and contract guidance.
• Conduct on-site provider orientations and structural audits as needed.
• Collect and process provider contracts, ensuring complete and accurate documentation.
• Maintain and strengthen long-term relationships with providers.
• Deliver monthly activity reports and updates on recruitment and retention progress.
• Educate providers on Liberty policies, procedures, and compliance standards.
• Collaborate cross-functionally to resolve escalated provider concerns and lead problem-solving efforts.
• Perform other related duties as assigned.

Benefits

• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.