[Hiring] Property Operations Administrator @Extell Development Company

Role Description

The Property Operations Administrator provides centralized administrative and operational support for Extell-managed residential properties. The role focuses on:

• Invoice processing
• Utility account review
• Resident inbox management
• Move-in documentation
• Reporting
• Procurement research
• Recordkeeping
• Processing final move-out statements
• Delinquency management
• Correspondence

This is a remote support position and does not replace on-site property management, building inspections, direct staff supervision, or other duties that require physical presence at a property.

Qualifications

• Bachelor’s degree preferred; relevant property management, real estate, accounting, administrative, or customer service experience may be considered in lieu of a degree.
• At least two years of property management and residential operations experience required.
• Experience with Yardi or a comparable property-management system strongly preferred.
• Proficiency in Microsoft Excel, Word, Outlook, OneDrive, and PDF preparation or similar resident platforms is a plus.
• Experience handling invoice coding, resident records, reporting, document management, or utility billing is preferred.

Requirements

• Exceptional attention to detail and accuracy when coding invoices, calculating allocations, maintaining records, and preparing reports.
• Strong organization, prioritization, and follow-through across high-volume, deadline-driven workflows.
• Clear and professional written and verbal communication with residents, vendors, and internal partners.
• Ability to distinguish routine matters from issues requiring escalation or on-site response.
• Sound judgment, discretion, and commitment to confidentiality.
• Comfort working independently in a remote environment while maintaining consistent communication and accountability.
• Service-oriented approach and ability to manage multiple requests calmly and professionally.

Benefits

• Competitive pay and benefits
• Opportunities for professional growth and advancement

Company Description

Extell Management Services, Inc. is a sophisticated and intuitive management team that reinforces the commitment to maintain the quality of each Extell development that it oversees. The management portfolio includes New York's most recognized high-end condominium, rental, and commercial addresses for Extell Development Company. Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail, and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company's growing portfolio exceeds twenty million square feet.