[Hiring] Property Claims Adjuster II @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

This role covers the Austin, TX and surrounding areas. The ideal candidate will live in Austin or the surrounding area. This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity. Occasional overnight travel may be required in this role. Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.

Qualifications

• 3-5 years of insurance field/property claims handling or adjusting experience
• Solid experience/proficiency with Xactimate
• Solid experience writing own estimates and handling claims start to finish
• Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc.
• Strong customer service competency
• Strong written & verbal communication skills
• CAT duty is a requirement of this role

Requirements

• Handles all assigned claims promptly and effectively, with little to no direction and oversight.
• Makes decisions within delegated authority as outlined in company policies and procedures.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information to claims management as needed.
• Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• May perform other responsibilities as assigned.

Benefits

• Medical, Dental, Vision
• 401k with company match
• Company-paid Pension plan
• Paid time off and more!