[Hiring] Program Support Fellow 2027 @iMentor

Role Description

The Program Support Fellow is a part-time, seasonal position (20 hours per week, through June 30, 2027). The Fellow will be responsible for supporting the Impact Programming team in executing programming both efficiently and effectively. In this capacity, the Fellow will conduct consistent outreach to various stakeholders and support with administrative tasks to ensure that all program participants, specifically mentees and mentors, are engaging with the program and its components to the fullest. While work will primarily take place between the hours of 9:00am – 6:00pm Monday – Friday, Fellows must be available to conduct outreach during some evening hours.

Responsibilities

• Participant Outreach & Engagement – 50%
  • Perform outreach to iMentor College mentees and mentors to drive program participation
  • Outreach can include the following: phone call, email, text, and through iMentor’s Platform
• Administrative Support – 20%
  • Provide tangible support in maintaining iMentor College program fidelity and thorough data collection on iMentor’s Platform
• Pair Support – 10%
  • Deliver high touch assistance and guidance to iMentor College pairs by completing tasks aligned with program model as needed
• Professional Development & Organizational Culture – 10%
  • Attend and participate in meetings and trainings across regional, partners, and verticals with the Impact Programming team.

Qualifications

• Former iMentor high school participant (i.e., mentee and student)
• Comfort working remotely
• Availability to occasionally work nights and make phone calls in the evening
• Interest in working within the K-16 education sector, non-profit sector, and/or youth development/youth management field
• Basic grasp of Microsoft 365, specifically Excel and Word
• Must have a “customer-first” mindset and possess a willingness to connect with others across cultures
• Must be initiative-taking in identifying tasks and begin work independently
• Demonstrated alignment with iMentor’s mission, core values, and commitment to fostering a collaborative and supportive community
• Our organization works in partnership with district public schools across the country. In doing so, we must meet all compliance requirements of those districts including but not limited to background checks
• iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. To fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or religion) are required to be fully vaccinated prior to their start date

Compensation & Logistics

• Position Duration: August 1, 2026 – June 30, 2027
• Compensation: $17.00/hour
• Work Schedule: Part-time, up to 20 hours per week
• Location: Much of the work will be done remotely; therefore, access to high-speed internet is required. If you are in New York City or Chicago, occasional in-person work may be required.