[Hiring] Program Payments Specialist II @Step Up For Students

Role Description

We're seeking a detail-oriented Program Payments Specialist II to join our growing team. In this role, you'll play a key part in ensuring scholarship funds are processed accurately and efficiently, helping families and providers receive timely payments through the Family Empowerment Scholarship for Unique Abilities (FES-UA) program. Reports to the Supervisor, Accounts Payable.

This is an excellent opportunity for someone who enjoys reviewing documentation, solving problems, maintaining accuracy, and making a meaningful difference behind the scenes.

Location: Remote (U.S.)

Key Responsibilities:

• Review invoices and disbursement requests to determine eligibility and appropriate approval levels based on program guidelines.
• Ensure all required documentation is complete, accurate, and audit-ready.
• Support the Purchase Assistance Request (PAR) process by reviewing and processing requests promptly.
• Research and resolve duplicate payment submissions to ensure payment accuracy.
• Stay current on program requirements, policies, and process updates.
• Meet individual and team productivity and quality goals.
• Collaborate with team members to support efficient and accurate payment processing.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of experience in medical billing, accounts payable, claims processing, disbursement processing, or a related field.
• Equivalent combinations of education and relevant experience will be considered.
• Bachelor's degree preferred.
• Proficiency with Microsoft Excel and Word required.
• Experience working in SharePoint preferred.

Requirements

• Strong attention to detail and a commitment to accuracy.
• Knowledge of Accounts Payable, billing, or payment processing practices.
• Ability to work independently while also contributing to a collaborative team environment.
• Effective written and verbal communication skills.
• Strong critical thinking and problem-solving abilities.
• Comfort navigating multiple systems and managing competing priorities in a fast-paced environment.
• A continuous improvement mindset and willingness to learn.

Benefits

• Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts.
• Competitive 401(k) with company match to help you plan for the future.
• Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.
• From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way.
• Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace.

Interview Process

• Veriff Identity Verification
• Recruiter Video Interview
• Interview with Reimbursement Processing Manager
• Interview with Assistant Director