[Hiring] Program Monitor @General Dynamics Information Technology

Role Description

The Program Monitor provides guidance, consultation, and technical assistance to care providers supporting the implementation and coordination of a government program providing services to individuals. The Program Monitor develops and administers plans to ensure government funded programs serving individuals comply with established regulations, policies, and procedures.

• Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
• Assesses quality of services and safety of individuals at the care provider.
• Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
• Reviews equipment and property inventory.
• Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
• Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
• Reviews program documentation and program files including case files and personnel files to ensure compliance.
• Compile and submit monitoring report within fifteen business days of monitoring visit.
• Maintains a historical record of all notes/documents/records of monitoring trips.
• Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.

Qualifications

• Requires BS/BA degree in social work or related field plus 5 years of related work experience.
• Proven experience monitoring grantees that provide services to underserved populations.
• Previous quality assurance, case management, and/or clinical experience is preferred.
• Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
• Excellent communications skills, both written and verbal.
• Bilingual – English/Spanish speaking is highly preferred.
• High attention to detail.

Requirements

• This position requires an existing MBI T2 Public Trust or the ability to obtain one.
• Position is 100% remote, however preferred candidates will reside in the state of Florida or Texas.
• Regular domestic travel for this role is required.

Benefits

• Variety of medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• Full flex work weeks where possible.
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• 15 days of paid leave per calendar year to be used for vacations, personal business, and illness.
• 10 paid holidays per year.
• Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.