[Hiring] Program Coordinator, Community Engagement @EDUCAUSE

Role Description

EDUCAUSE supports multiple activities and resources dedicated to our core audiences and associated professionals, as well as a diverse collection of Community Groups that volunteer members lead. The Program Coordinator supports overall delivery and service quality for these community engagement activities. The Program Coordinator develops and maintains an understanding of the underlying subject matter for one or more EDUCAUSE core audiences including best practices and current challenges. The Program Coordinator manages the day-to-day logistics for multiple programs and services, including publication coordination, event support, working group facilitation, and support for current program initiatives. The Program Coordinator works with community volunteers and EDUCAUSE staff to create, implement, and improve programs that reflect current member needs and interests.

Qualifications

• Associate’s degree, or an equivalent combination of education and experience
• A minimum of two years’ experience working in higher education, information technology, professional associations, or community-driven environments.

Requirements

• Advanced program coordination capabilities, including planning, prioritization, and delivery across multiple concurrent workstreams
• Demonstrated project management skills, including timeline development, milestone tracking, dependency management, and follow-through
• Ability to operate independently and exercise judgment within established processes and guidelines in a collaborative, cross-functional environment.
• Excellent facilitation, communication, and stakeholder coordination skills across internal teams and external audiences
• Ability to coordinate and support volunteer groups, committees, and community-driven initiatives
• Thorough attention to detail and ability to maintain accurate documentation
• Experience coordinating across departments and integrating work into cohesive program outcomes
• Proficiency with Microsoft Office and systems that support program delivery, collaboration, and communication
• Ability to use approved AI tools responsibly to support documentation, coordination, and analysis

Benefits

• Medical, Dental, and Vision
• 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary
• Employer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability
• 15 days of vacation and 6 days of personal time annually
• 9 paid holidays
• One week of paid time off when offices are closed between Christmas and New Year’s Day
• 36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year
• Employee Assistance Program (EAP)
• Emergency Travel Assistance
• Professional development assistance
• Monthly connectivity reimbursement