[Hiring] Professional Practice Specialist @Colliers Project Leaders

Role Description

Join our team as a Professional Practice Specialist with our Professional Practice team! This role can be based anywhere across Canada.

In this role, you’ll join our team of 26 experts who lead the continual improvement of the way we deliver major capital building and infrastructure projects. Co-led by two Vice Presidents, the Professional Practice team provides specialist expertise that enhances the success of projects managed by other business units. The team is also responsible for training all practitioners, providing systems and tools to support practitioners, and managing our ISO 9001:2015 Quality Management System and ISO 45001:2018 Health and Safety System.

Approximate Base Salary Range for Role: $60,000 CAD to $65,000 CAD

Responsibilities

• Be a trusted and capable administrative resource to the Vice Presidents, and Professional Practice team members.
• Provide exceptional client service and handle confidential information with discretion.
• Develop and maintain professional working relationships with team members, across all levels of responsibility, and with other administrative staff across the company.
• Take a hands-on approach and/or coordinate the preparation, assembly and formatting of documents, proposals, reports, schedules, contracts, etc.
• Be the business unit liaison to corporate accounting and effectively address requests for information and reporting.
• Coordinate all aspects of meetings - planning, scheduling, catering, presentations, technology, set up/take down of meeting room, etc.
• Attend business unit management meetings to take accurate minutes and distribute them accordingly.
• Address and manage Practice Inquiries related to professional practice.
• Create dashboard and prepare monthly communication for Client Performance Satisfaction.
• Monitor and ensure client satisfaction with performance survey process.
• Oversee and maintain certificates and licenses, including business licenses and P.Eng. certifications.
• Update and standardize templates and samples as required.
• Organize and create communications with Practice Excellence for best practices, including those from CaGBC, USGBC, Construction Law, Lessons Learned, and the Playbook.
• Manage accounts for CaGBC, USGBC, CCDC and Construction Law.
• Create content and branding for the Professional Practice SharePoint site, working with the knowledge repository team.
• Prepare and manage financial reports for Practice Excellence.
• Organize and work with local operations for in-person team meetings.
• Oversee email inquiries for Professional Practice, Quality, and Safety practice areas.

Qualifications

• A minimum of 5 years’ experience in a senior administrative role.
• Diploma or degree (or an equivalent combination of education and experience).
• Professional, organized and resourceful. Excellent at managing priorities and meeting deadlines.
• Shows initiative and ownership for the integrity and improvement of processes, documents and tools.
• Strong oral and written communications skills. Ability to draft letters and proposals, if needed.
• General accounting experience with proven accuracy.
• High level of proficiency in the Microsoft Suite (Outlook, Word, Excel, Power Point).
• Precise and accurate, pays careful attention to detail.
• Developed analytical, decision making and problem-solving skills.
• Experience working in an ISO 9001:2015 or ISO 45001:2018 certified company is considered an asset.
• Experience administering a learning management system like Brightspace is considered an asset.

Benefits

• An opportunity to truly impact our communities.
• A flexible work environment.
• A comprehensive onboarding experience.
• Significant professional development, training, and a mentorship program.
• A paid volunteer day.
• An environment where people feel welcome, heard and included, regardless of their differences.
• And much more!