[Hiring] Principal SOC Analyst @Dayforce

Role Description

The Principal SOC Analyst is a senior hands-on technical and operational role within Dayforce Cybersecurity Operations, responsible for advancing the effectiveness, maturity, and scalability of Security Operations. The role provides leadership in operational excellence (BAU), incident handling quality, process alignment, analyst enablement, and continuous improvement across a globally distributed environment.

The successful candidate serves as the principal technical and operational partner to Cybersecurity Security Operations leadership, translating strategic objectives into operational outcomes while driving process maturity, service quality, automation adoption, AI innovation, executive reporting, and continuous improvement across Cybersecurity Operations.

Critical Results

• Cybersecurity Security Operations BAU Leadership and Operational Execution (35%)
  • Support SOC leaders in the day-to-day technical management of SOC BAU operations.
  • Maintain operational rhythm, monitor service quality, coordinate priorities, improve handovers and escalations.
  • Ensure analysts have the clarity, guidance, and process discipline needed to deliver consistent outcomes.
• Incident Handling Oversight and Quality Improvement (20%)
  • Improve the quality, consistency, and timeliness of security incident handling.
  • Strengthen triage practices, escalation paths, evidence quality, case documentation, containment coordination, post-incident follow-up, and lessons-learned activities.
• Process Maturity and Continuous Improvement (20%)
  • Identify, analyse, and resolve recurring SOC operational issues.
  • Improve processes, playbooks, runbooks, quality controls, operating procedures, metrics, and governance practices.
• Automation, AI, and Operational Enablement (10%)
  • Drive practical improvement opportunities by leveraging automation, AI-assisted workflows, analytics, dashboards, and tool optimisation.
• Stakeholder and Communication (10%)
  • Translate operational and technical matters into clear, concise communication for leaders, partners, and stakeholders.
• Analyst Enablement and Knowledge Management (5%)
  • Promote operational excellence through technical coaching, documentation, knowledge sharing, process improvement, and quality assurance activities.

Qualifications

• Deep hands-on experience in Security Operations.
• Strong understanding of SOC BAU, incident handling, and operational execution.
• Proven ability to improve processes and operational maturity.
• Broad technical knowledge of modern security operations technologies.
• Practical capability to leverage automation, AI, and data-driven improvement.
• Strong stakeholder management and communication skills.
• Advanced technical, analytical, and leadership capabilities.

Requirements

• Working conditions include primarily remote work with occasional in-office attendance or travel.
• Effective collaboration across multiple regions and time zones.
• Regular interaction with SOC processes, security tools, incident workflows, reporting, automation platforms, cloud infrastructure, and operational stakeholders.
• Flexibility in working hours may be required.
• Participation in on-call rotations or escalation support may be required.
• Thrive in a dynamic, fast-paced environment.

Benefits

• Commitment to diversity and equal opportunity.
• Encouragement of personal and professional growth.
• Excellent time away from work programs and comprehensive wellness initiatives.
• Recognition through competitive pay and benefits.
• Opportunities for community impact through volunteer days and charity initiatives.