[Hiring] Principal Identity Governance Lead @Hyland

Role Description

The Principal Identity Governance Lead is responsible for designing, implementing, and overseeing a comprehensive identity governance program that addresses both human and non-human identity requirements across Hyland's enterprise. In collaboration with IAM, IT, Security, Security Architecture, and AI Governance teams, this role will assess the current state of identity systems and architecture, identify governance gaps, and redesign the program to align with Hyland's AI-first strategy while meeting applicable ISO standards and emerging regulatory frameworks. The Principal Identity Governance Lead will serve as both a governance architect and strategic program leader, defining enterprise identity governance requirements and partnering with technical architects and operational teams on implementation.

• Lead the comprehensive assessment and redesign of identity governance and administration architecture in partnership with third-party consulting firms.
• Architect an integrated identity program that accounts for both human and non-human identities including service accounts, API tokens, AI agents, and bots.
• Design governance frameworks, role-based access control models, and delegation patterns that accommodate agentic and AI-driven workloads.
• Develop identity and access governance standards and controls supporting both traditional IAM and modern agentic identity requirements.
• Serve as primary liaison and program lead with third-party assessment and redesign partners, managing scope, timelines, deliverables, and stakeholder alignment.
• Collaborate with IAM and PAM operations leadership to ensure new governance frameworks integrate seamlessly with existing day-to-day operations.
• Establish governance workflows and approval processes for access provisioning, recertification, deprovisioning, and privilege elevation.
• Create governance models and identity hierarchies that support compliance with ISO 27001, 42001, and emerging AI governance requirements.
• Drive organizational adoption of the new identity governance model through communication, training, change management, and executive alignment.
• Establish metrics, monitoring, and reporting to measure IGA program effectiveness.
• Maintain a strategic perspective on emerging identity threats, regulatory changes, and technical capabilities.
• Advise leadership on enterprise identity strategy and recommend prioritized improvements across the identity technology landscape.

Qualifications

• Bachelor's degree in computer science, information security, engineering, or a related field with 8+ years of progressive experience in identity management.
• At least 5 years in SaaS cloud-native environments.
• Demonstrated expertise in identity governance frameworks, role-based access control design, privilege access management, and IAM architecture.
• Deep experience leading large-scale identity program transformations, assessments, and implementations across enterprise environments.
• Strong understanding of modern cloud identity platforms, directory services, and federation technologies.
• Experience with emerging identity challenges including API security, service account management, and non-human identity governance.
• Familiarity with ISO 27001, 42001, and SOC2 compliance requirements related to identity and access control.
• Certifications such as CISSP, CCSK, CISA, or IAM-specific credentials preferred.
• Exceptional communication and stakeholder management skills.
• Excellent facilitation and project management skills.

Requirements

• Experience with Okta and Azure Entra.
• Strong knowledge of systems administration and the Microsoft Office suite including advanced Excel skills.
• Excellent data gathering, interviewing, analytical, and problem-solving skills.
• Excellent critical thinking and ability to use original thinking to translate goals into the implementation of new ideas and design solutions.
• Demonstrated ability to influence, motivate, and mobilize team members and business partners.
• Self-motivated with the ability to manage projects to completion independently.
• Able to thrive in a fast-paced, deadline-driven environment with excellent attention to detail.
• Ability to coach, mentor, and provide feedback to team members in a timely manner.
• Excellent ability to develop and deliver engaging, informative, and compelling presentations to technical and business audiences.

Benefits

• Career development resources.
• Wellbeing programs.
• Innovation practices.
• Support for employee initiatives and alignment with giving campaigns and programs.