[Hiring] Premium Auditor I @Pie Insurance

Role Description

The Premium Auditor I is responsible for conducting standard premium audits for routine business structures for single and multiple entities using mail, phone, and virtual platforms. This role involves reviewing payroll records, tax returns, and financial documents to ensure accurate policy coverage and compliance with regulatory guidelines. The auditor applies classification codes using NCCI, PAAS, and state-specific requirements, thoroughly documents findings, and prepares detailed audit worksheets.

How You’ll Do It

• Core Audit Execution:
  • Conduct standard premium audits via mail, phone, and virtual platforms across routine industries and business types.
  • Review and verify payroll records, tax returns, 1099s, and supporting financial documentation with meticulous attention to detail.
  • Analyze business operations to identify all relevant exposures and ensure proper policy coverage.
  • Identify and apply appropriate classification codes using NCCI guidelines, PAAS, and state-specific bureau requirements.
  • Document audit findings thoroughly and prepare detailed audit worksheets.
  • Ensure all audit work complies with established business rules and regulatory guidelines.
• Insured Relationship Management & Communication:
  • Communicate professionally with policyholders via phone, email, and virtual meetings to gather required documentation.
  • Conduct thorough interviews to understand business operations, employee roles, and exposure classifications.
  • Explain audit processes clearly to insureds and address questions about documentation requirements.
  • Build positive relationships while maintaining professional boundaries throughout the audit process.
  • Handle initial concerns and questions about audit procedures (not billing-related issues).
  • Coordinate schedules and follow up appropriately to ensure timely audit completion.
• Virtual & Technology-Enhanced Audit Capabilities:
  • Conduct virtual audits using screen-sharing and remote access technologies.
  • Guide insureds through document sharing and virtual collaboration platforms.
  • Utilize emerging audit technologies and software to enhance efficiency and accuracy.
  • Adapt audit methodologies based on insured capabilities and preferences.
  • Maintain security protocols for remote document review and virtual meetings.
• Data Analysis & Classification Expertise:
  • Analyze standard payroll structures, contractor relationships, and employee classifications.
  • Research and apply appropriate workers' compensation classification codes across multiple states.
  • Identify potential misclassifications and exposure gaps that could impact coverage.
  • Review business operations for changes since policy inception that may affect classifications.
  • Ensure proper documentation of all exposures for accurate premium calculations.
• Quality Assurance & Compliance:
  • Ensure all audit documentation meets regulatory standards and company policies.
  • Complete audits within established timeframes while maintaining thoroughness.
  • Maintain strict confidentiality of all insured information and business data.
• Process Development & Continuous Improvement:
  • Provide regular feedback on audit procedures and technology effectiveness.
  • Support implementation of new audit technologies and methodologies.

Qualifications

• Minimum 1-2 years conducting Workers Compensation premium audits.
• Working knowledge of NCCI classification systems and state bureau requirements.
• Experience working directly with business owners and financial personnel.
• Multi-state audit experience preferred.

Requirements

• Technical Competencies:
  • Strong understanding of payroll systems, tax documentation, and business financial records.
  • Working proficiency with classification systems (NCCI, PAAS) and state-specific regulatory requirements.
  • Experience with virtual meeting platforms and screen-sharing technologies.
  • Foundational skills with audit software, Google Workspace applications, and emerging technologies.
  • Ability to analyze standard business operations and identify relevant exposures.
  • Understanding of contractor vs. employee relationships and classification implications.
• Communication & Relationship Skills:
  • Excellent verbal communication skills for professional phone and virtual interactions.
  • Solid written communication abilities for follow-up correspondence and documentation.
  • Proven ability to explain standard audit concepts and routine requirements clearly to business owners.
  • Experience building positive relationships with cooperative personalities and handling standard situations.
  • Cultural sensitivity and professional demeanor in varied business environments.
  • Ability to manage potentially sensitive conversations about business operations.
• Core Competencies:
  • Analytical Thinking: Ability to understand standard business operations and identify all relevant exposures.
  • Attention to Detail: Meticulous review of financial records and accurate identification of discrepancies.
  • Customer Focus: Commitment to building positive relationships while maintaining audit integrity.
  • Adaptability: Flexibility to work with evolving technologies and audit methodologies.
  • Sense of Urgency: Ability to manage multiple audits efficiently while maintaining quality standards.
  • Professional Curiosity: Desire to understand business operations thoroughly and ask relevant questions.

Benefits

• Competitive cash compensation
• A piece of the pie (in the form of equity)
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave

Location Information

Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.

Additional Information

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.

Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.

Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.