Post Sales System Analyst @LE016 3287646 Nova Scotia Company

[Hiring] Post Sales System Analyst @LE016 3287646 Nova Scotia Company

Apr 02, 2025 - LE016 3287646 Nova Scotia Company is hiring a remote Post Sales System Analyst. 💸 Salary: $47,000 -- $58,200 cad annually. 📍Location: Canada.

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Role Description

The Post-Sales System Analyst supports the post-sales process by assisting in the analysis and optimization of systems and workflows to ensure customer satisfaction and operational efficiency. This is a great opportunity for a recent graduate or early-career professional to gain hands-on experience working closely with sales, customer service, and IT teams to enhance processes and improve the overall customer experience.

Assist in analyzing post-sales processes and systems to identify areas for improvement.
Collaborate with sales, customer service, and IT teams to support solutions that enhance customer satisfaction and operational efficiency.
Monitor and report on key performance indicators (KPIs) related to post-sales activities with guidance from senior team members.
Help maintain documentation for post-sales processes and systems.
Provide support and training to staff on post-sales systems and workflows as needed.
Contribute to the development and implementation of new post-sales initiatives and projects.
Assist in conducting regular checks and audits of post-sales systems to ensure compliance with policies.
Troubleshoot and help resolve basic issues related to post-sales systems and processes with oversight.

Qualifications

Bachelor's degree in business administration, Information Systems, or a related field preferred.
Strong interest in systems analysis and optimization.
Eagerness to learn and develop analytical and problem-solving skills.
Excellent communication and organizational skills.
Basic familiarity with Salesforce CRM or the willingness to learn FinancialForce / PSA and Gainsight experience is a plus.
Ability to work independently and collaboratively in a team environment.

Benefits

Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset.
Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe.
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement.
Medical/Dental/Vision coverage.
EAP – we get you help when you need it. Period.
Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16.
And more! – so many benefits we couldn’t even fit them all here!

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Post Sales System Analyst @LE016 3287646 Nova Scotia Company

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Salary 💸 $47,000 -- $58,200 cad annually	Remote Location Canada
Job Type full-time	Posted Apr 02, 2025

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Post Sales System Analyst @LE016 3287646 Nova Scotia Company

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