[Hiring] Porting Coordinator @Outforce

Role Description

The Porting Coordinator is responsible for the accurate and timely delivery of number porting, port-outs, number allocations, and DID management activities across Access4’s markets. This role is the first point of contact for Access4’s partners, carriers, and internal stakeholders for all porting-related activities and plays a vital role in delivering a positive service activation experience.

• Operating within a fast-paced and compliance-driven environment.
• Ensures that all requests are handled in alignment with SLAs, ISO standards, and internal procedures.
• Contributes to administrative updates, project support, and continuous improvement of porting operations.

Qualifications

• Previous experience in telecommunications, porting, provisioning, or support coordination role.
• Demonstrated attention to detail, time management, and multi-tasking in a high-volume environment.
• Strong interpersonal and communication skills with a customer-first mindset.
• Experience working collaboratively within a team and with cross-functional stakeholders.

Requirements

• Excellent written and verbal communication skills.
• Problem-solving and analytical thinking.
• Proficiency with administrative and support systems (e.g. CRM, provisioning portals).
• Strong organizational and documentation skills.
• Proficiency in Microsoft Excel and data entry.
• Exceptional customer service and relationship management skills.

Benefits

• Competitive compensation package aligned with your skills and experience.
• Comprehensive HMO coverage, including a free dependent on Day 1.
• Employee referral program with rewarding incentives.
• 20 days of annual leave, giving you flexibility to manage your time.
• Engaging team activities and events to keep work enjoyable.
• Build strong, high-impact connections with key stakeholders across the business.
• Take part in client engagement initiatives to elevate your professional experience.

Company Description

OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extension of our clients’ teams. Unlike traditional outsourcing models, our people are fully embedded into their client’s business, creating meaningful work, stronger collaboration, and long-term career opportunities.

• Great Place to Work® Certified.
• HR Asia Best Companies to Work for in Asia 2025.
• HR Asia Most Caring Company Award 2025.
• HR Asia Diversity, Equity & Inclusion Award 2025.