[Hiring] Phone Coach @National Association of State Departments of Agriculture

Role Description

As an Enumerator Phone Coach for the National Association of State Departments of Agriculture (NASDA), you will be responsible for providing a crucial role in serving our agricultural producers by providing reliable, accurate, and objective statistics and information that farmers, ranchers, and rural communities depend on. This position will assist enumerators with quality control and technical questions related to surveys assigned to enumerators.

The Phone Coach reports to the assigned Manager and coordinates a team of up to 20 Enumerators. The essential functions include but are not limited to:

• Review completed survey forms, questionnaires, and other materials for accuracy and completeness
• Monitor, coach, and continue to train enumerators during data collection
• Communicate with the NASDA Enumerator Manager and NASDA enumerators to achieve successful and efficient data collection
• Complete surveys as needed while managing workload

Qualifications

• A high school diploma and one year of college or work experience are required
• Experience in data collection
• Exceptional critical thinking skills
• Ability to exercise sound judgment and resolve problems
• Exceptional verbal and written communication skills
• Strong presentation skills
• Superior interpersonal and relationship-building skills
• High level of independence in day-to-day tasks
• Self-motivated as well as a team player
• Demonstrated ability to work well in a fast-paced and deadline-oriented work environment
• Willing to learn new duties and technology-related skills as required

Requirements

• Starting salary at $22.00 an hour
• This is a Part-time, non-exempt remote position working approximately 15-25 hours per week
• Candidates must reside in the State of North Carolina

Benefits

• Performance bonuses
• Career development
• Flexibility
• Ability to work remotely