[Hiring] Personal Assistant/Property Manager @British American Household Staffing

Role Description

A personal assistant/property manager is sought for a professional couple in Los Angeles to assist with the management of their homes, businesses, philanthropic work, and various aspects of their personal lives and personal projects. This is a hands-on position with as much desk work and vendor management as there is assistance with tasks on the property or around town. This role will be a combination of remote and on-site work.

• Oversee general maintenance and upkeep of the property, such as:
• Identify and fix any and all maintenance issues and/or property-related problems that may arise.
• Book and schedule thoughtfully.
• Supervise and release vendors from the repair/fix as you would for your own home.
• Sourcing, vetting, and hiring of outside contractors as needed to assist with the maintenance of the properties.
• Manage vendors on-site, review work.
• Check in and maintain the upkeep and security of properties while families are present and traveling.
• Answer security company alarm calls 24/7.
• Assist with basic day-to-day needs at the properties, such as coordinating and handling major deliveries, resupplies, etc.
• Help continue to maintain and accurately update, as needed, our "House Manual".
• Assist with kitchen supplies/inventory.
• Coordinate grocery list with ownership + housekeeper.
• Manage grocery delivery and re-stock.
• Maintain household item inventory (list and resupply).
• Purchase any necessary household items such as bed linens, tableware, glassware, cookware, bath accessories, towels, etc.
• Provide weekly Management Reports to the Principal.
• Maintain the “house calendar” to coordinate service, maintenance and other related schedule.
• Coordinate with gardeners, groundskeepers, pool service, etc to ensure proper maintenance of the exterior.
• Coordinate with tradespeople–general contractors, plumbers, electricians, painters, carpenters, etc, to maintain the structures on the properties.
• Sourcing, vetting and hiring of any short-term and long-term household staff for current and possible future needs.
• Manage household staff schedules.
• Coordinate with 3rd party services such as dry cleaners, etc for pickup/dropoff.
• Assist in the coordination and management of social events.
• Assist in maintaining birthday calendar + reminders.
• Assist with scheduling, record keeping, billing, and documentation for medical care and history.
• Assist with coordination and management of pet care as necessary.
• Coordinate car maintenance (wash, mechanic, etc) and registration.

Qualifications

• 100% fluent in: slack, notion, dropbox, google sheets, google docs, google drive, excel, word, imessage, instagram messaging, zoom, googlemeets, adobe acrobat, macOS preview, 1password, gmail, google calendar.
• Excellent communication and organizational skills.
• Excellent management skills–of yourself and others.
• Excellent leadership skills to positively and kindly motivate those around them.
• Excellent collaboration skills to work together to solve problems and tackle tasks.
• Excellent flexibility to help get the job done.
• Operational fluency with basic desktop software, mobile apps, household technology, appliances and home automation systems.
• Trust and privacy to handle sensitive info involved in managing households.
• Well-educated in the handling and care required for luxury items.
• Proper social etiquette and cultural knowledge.
• Acute business skills in areas of finance, computers, planning, and organization.
• Human resources management.
• Creative and intuitive thinking and problem solving.
• Very resourceful and proactive team player.
• Excellent at managing your own time and the family's.
• Detail oriented and observant.
• Eager for feedback.

Requirements

• US passport, Green Card, or EAC.
• 5+ years working in private homes for an individual or family.
• 5+ years maintaining a property of approximately 1 acre or larger.
• Bachelor’s degree.
• References from employers (property owner) and employees (staff).

Benefits

• $150,000/ year.
• Healthcare stipend of $400/month for the first 90 days and $650/month thereafter.
• Opportunity for a salary increase over time, based on performance.
• 10 vacation days to start.