[Hiring] Performance Engineer @ACCURE

Role Description

Own your customer portfolio:

• Be the single point of contact for several US grid-scale BESS customers at once.
• Own each relationship end to end and are accountable for customer health and the value they get from ACCURE.

Think like an asset manager:

• Understand each customer’s business case, including availability, warranty and LTSA claims, augmentation and revenue.
• Ensure our insights improve those numbers.

Turn insight into action:

• Interpret results from our Predictive Battery Analytics Platform.
• Decide what matters and turn findings into clear recommendations that shape customers’ operating decisions.

Bridge the US and Europe:

• Act as the main interface between US customers and ACCURE’s European Performance Engineering, analytics and engineering teams.
• Bring customer priorities into the team, coordinate across time zones, and ensure US customers get fast, well-founded answers.

Shape the roadmap:

• Feed what you learn in the field back to product and engineering.

Qualifications

• 3+ years in the BESS or energy storage industry, ideally in asset management (owner, IPP, asset manager or O&M).
• 2+ years managing several customer accounts in parallel as the accountable relationship owner, in technical account management, customer success, consulting or a similar role.
• Experience running several customer projects in parallel, such as onboardings, investigations and deliverables.
• Solid understanding of lithium-ion behavior, degradation and safety in grid storage.
• Ability to interpret analytics, dig into complex technical problems, explain root causes clearly and link them to business outcomes.
• Experience working with remote or international teams.
• Confident presentation skills in English to operators and executives alike.

Requirements

• Based in the US (West Coast or Central preferred) with a valid work permit.

Benefits

• Significant impact on product direction at a pivotal stage in the company's commercial model.
• Trust-based, flexible working hours and generous paid time off.
• Performance-based compensation plan (range depending on experience level).
• Work remotely from anywhere in the US, ideally West Coast or Central time zones.
• Two 5-day company onsites per year.
• A job that shapes the future and turns our planet greener one battery at a time.