[Hiring] Payment Processing Coordinator @Internova Travel Group

Role Description

The payment processing coordinator will be responsible for maintaining accurate financial records, supporting payment workflows, and ensuring timely and organized documentation of transactions. While primarily focused on group movement payments, payments for transient travelers will also be required.

• Payment Processing:
  • Process outgoing payments, including invoices and electronic transactions
  • Maintain accurate records of financial transactions and update tracking systems regularly
  • Verify payment details and resolve discrepancies in a timely manner
  • Prepare and organize financial documents, reports, and spreadsheets
  • Monitor payment schedules and follow up on outstanding items
• Customer Service:
  • Communicate with client regarding payment status
  • Ensure compliance with company policies and financial procedures
  • Perform general clerical duties such as data entry and document management
• Vendor Liaison:
  • Maintain relationship with hoteliers and other vendors payments are made to
  • Have contacts for prompt issue resolution
• Internal:
  • Meet with Service Delivery manager weekly and monthly to review payment processing
  • Work with team agents when a CMC request is made to pay for an ad-hoc request

Qualifications

• 5+ years’ experience in the travel industry (strong knowledge of Sabre GDS is required)
• Excellent written and verbal skills
• Excellent customer service skills
• Strong attention to detail
• Strong Microsoft Office skills (Word, Excel)
• Consistently demonstrates mastery of the guiding principles in daily work habits
• Knows when to escalate to a leader
• Strong understanding of key ALTOUR initiatives

Benefits

• Choice of two medical plans and two dental plans
• Vision insurance
• Flexible spending accounts (FSAs)
• Company-paid life insurance and AD&D
• Optional additional life insurance and AD&D
• Disability insurance
• Paid parental leave
• Paid time off
• 401k Plan with company match
• Discounted employee travel options
• Access to LinkedIn Learning webinars and courses
• Discounted pet insurance and auto, home, & renters insurance

Company Description

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.