[Hiring] Payment Integrity Letter Implementation Professional @Humana

Role Description

Become a part of our caring community. Join our Payment Integrity Letters team at Humana where you will help draft and implement outbound communication templates for the Payment Integrity Operations teams as a Payment Integrity Professional 2. You will help ensure compliance with state contractual requirements and Humana brand standards in drafting communication templates and working with the approvers and developers. You will report to the Associate Director, Business Systems Analysis.

• Collaborate with business partners to draft new communications
• Review existing communications on an annual basis to ensure compliance with all state requirements and Humana brand standards
• Ensure intake requests are completing all required steps in a timely manner and escalate off track tasks as needed
• Work with the EMME development team to ensure communication requirements are documented clearly and implemented correctly
• Validate communications in QA and Production environments on a regular basis to identify gaps

Qualifications

• 2+ years' experience tracking process deliverables
• Experience editing documents with Microsoft Office Programs Word, PowerPoint, and Excel
• Experience handling multiple priorities
• Experience with communication to external stakeholders

Requirements

• Experience leading people, projects, and/or processes
• Payment Integrity or letter implementation experience
• Experience using the following systems: EMME or Aprimo
• Experience in a fast paced, metric driven operational setting

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Additional Information

• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Travel: Occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40
• Pay Range: $65,000 - $88,600 per year
• This job is eligible for a bonus incentive plan based on company and/or individual performance.