[Hiring] Patient Relations & Administrative Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Texas-based men's health clinic operating under the GameDay Men's Health brand is seeking a dependable Business Support VA to manage:

• Patient communication
• Warm-lead follow-up
• Appointment confirmations
• Billing follow-up
• Recurring administrative workflows

The VA will help reduce the administrative workload currently handled by clinical staff, ensuring prospective and existing patients receive timely communication and that important follow-ups are completed.

The ideal candidate has excellent communication skills, a strong customer-service background, and the ability to build rapport with patients while maintaining accurate records and consistent follow-through.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Strong phone-based customer-service experience required
• Excellent spoken and written English required
• Warm-lead follow-up experience strongly preferred
• Administrative or patient-coordination experience preferred
• Healthcare, medical-office, or wellness-industry experience is a plus
• CRM or patient-management system experience preferred
• Billing follow-up or accounts-receivable experience is a plus
• Strong data-entry and record-management skills required
• Ability to maintain patient confidentiality and follow applicable privacy procedures required
• HIPAA certification required

Requirements

• Contracted Hours per Week: 32 hours/week
• Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
• Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!