[Hiring] Partner Operations Manager @Calix

Role Description

As a Partner Operations Manager, you will support the Channel & Ecosystem Partners & Government Affairs & Industry Associations team by driving the operational execution of partner programs, processes, systems, and business initiatives.

• Support the operational execution and ongoing management of Channel & Ecosystem Partner programs.
• Develop, document, and improve processes, workflows, and playbooks that drive partner program effectiveness.
• Manage program activities, communications, reporting, and stakeholder coordination across the partner organization.
• Deliver recurring business insights, dashboards, and analysis to support operational and strategic decision-making.
• Partner with Commercial Operations, Finance, Marketing, Compensation, Sales, and other cross-functional teams to execute partner initiatives.
• Track program performance, identify trends, and recommend process improvements that increase efficiency and scale.
• Support partner onboarding, incentives, enablement, and engagement programs as required.
• Manage operational aspects of partner projects from planning through execution.
• Conduct root-cause analysis of business and program performance and identify opportunities for improvement.
• Ensure consistency, compliance, and adoption of partner program policies, processes, and tools.
• Support annual planning activities, program launches, and ongoing operational initiatives.
• Perform ad hoc reporting, analysis, and special projects as assigned.

Qualifications

• Operational rigor and analytical skills.
• Program management expertise.
• Experience working with channel partners and managed service providers.

Requirements

• The base pay range for this position varies based on the geographic location:
• San Francisco Bay Area: 133,400 - 200,100 USD Annual
• Select US Metros and States: 116,000 - 174,000 USD Annual
• Other US Locations: 104,400 - 156,600 USD Annual
• Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills, and experience.

Benefits

• This role may be eligible for a bonus.
• For information on our benefits click here .