[Hiring] Panel Recruitment Coordinator @Maze

Role Description

We're looking for a detail oriented and process driven contractor to support our Panel Operations team by executing participant recruitment orders. This is an operational execution role — you'll be responsible for placing and managing recruitment orders across our panel vendor network, ensuring studies are set up accurately, launched on time, and filled to target. This role is ideal for someone with experience in recruitment operations or data entry, who enjoys working in a fast paced environment.

What You'll Do

• Place and manage orders across panel vendors
• Review and interpret customer requirements
• Monitor order progress and fulfillment, flagging issues or delays proactively
• Troubleshoot common fulfillment issues (e.g., low incidence, screener drop-off) and escalate when needed
• Maintain accurate order records and documentation
• Support quality checks on responses submitted by participants

Qualifications

• Coordination experience: you've managed multiple moving pieces, tasks, or workflows simultaneously and kept things on track
• Strong attention to detail: you catch the small things before they become big problems
• Process driven executor: you follow established processes carefully, ask clarifying questions when needed, and deliver consistently
• Fluent in English: strong written communication is essential
• Bonus: Background in research, or research operations
• Experience writing or reviewing screener questions
• Familiarity with B2B audience targeting and quota-based study setups
• Experience working in a fast pace environment

Requirements

• This is a part-time contractor position and is not eligible for employee benefits.

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month to be used for dependent health insurance coverage
• $1,500 remote work setup fund to ensure you can set up a productive work space
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year
• SWAG, we have some really cool swag
• Open, transparent culture that includes virtual coffee chats, bi-weekly all-hands meetings, and more