[Hiring] Packet Building Specialist @True Vet Solutions

Role Description

True Vet Solutions is seeking a detail-oriented and organized Packet Building Specialist to support clinical operations through medical record management and administrative coordination. The ideal candidate demonstrates strong communication skills, proficiency in Microsoft 365, proficiency in Adobe Acrobat and the ability to work efficiently in a fast-paced environment.

• Responsible to fill out legal documents and forms for claims submission.
• Accountable for the review of all documents for completeness and accuracy.
• Responsible for gathering necessary electronic signatures for these documents.
• Demonstrate professional phone etiquette when communicating with veterans.
• Perform data entry and documentation with strong typing accuracy and speed.
• Utilize Microsoft 365 applications (Word, Excel, Outlook, etc.) efficiently.
• Utilize Adobe Acrobat efficiently.
• Combine forms correctly to complete the packet for submission.

Qualifications

• High school diploma or equivalent required.
• 2-5 years’ experience in the medical field.
• Knowledge of medical terminology.
• Excellent phone etiquette and verbal communications skills.
• Proficient computer skills with emphasis on Microsoft 365 and Adobe Acrobat.
• Highly organized with strong time-management skills.
• Ability to maintain confidentiality and professionalism.
• Strong ability to work independently to complete all daily tasks required.
• Strong skills in problem solving.

Benefits

• Remote-first work, from anywhere in the USA.
• Employer-sponsored medical, dental, and vision coverage.
• Paid time off and company-wide holidays.
• Hospitality experiences and team gatherings that make remote feel connected.

Company Description

At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned. Every day in America, veterans walk away from disability benefits they qualify for, not because they don't deserve them, but because the system meant to serve them is slow, confusing, and built to wear people down. We exist to change that.

• Tens of thousands of veterans represented.
• $350M+ in lifetime benefits secured for the people who served.
• 4.9-star client rating across 634 reviews.

We are building the most trusted veteran advocacy organization in America, and we are building it fast.