[Hiring] Outbound Logistics Manager @Ever Cars

Role Description

As the Manager of Outbound Logistics, you will:

• Evaluate, onboard, and manage a dedicated outbound logistics provider and stand up the platform for ongoing operations.
• Establish a Central Dispatch account to begin posting outbound loads immediately if preferred provider onboarding requires extended lead time.
• Negotiate carrier contracts and establish SLAs covering white-glove delivery standards, on-time performance, and real-time customer-facing load tracking.
• Design the end-to-end outbound workflow including delivery request intake, vehicle readiness confirmation, and transport scheduling and execution.
• Establish Operations as the primary posting function for outbound loads with a structured intake process for requests from Sales and Finance.
• Build a cross-functional communication framework connecting Finance, Sales, Operations, and transport providers to eliminate handoff gaps.
• Define clear vehicle readiness handoff criteria and notification protocols between Finance and Operations.
• Partner with Sales and Finance to establish accurate, operationally grounded delivery timelines.
• Develop and enforce transport SOPs, damage protocols, and vehicle handoff procedures.
• Own the SLA framework for driver and carrier performance including target-setting, tracking, and accountability.
• Implement real-time load tracking visible to internal stakeholders and customers.
• Define and own logistics KPIs including on-time delivery rate, damage rate, and cost per move.
• Serve as the primary logistics point of contact for Sales and Finance on all outbound delivery needs.
• Translate sales volume forecasts into logistics capacity plans as the business scales.
• Support ad hoc logistics projects and operational initiatives as the role and business evolve.

Qualifications

• 3 to 5+ years of direct experience building and managing outbound vehicle logistics or automotive transport networks.
• Demonstrated experience in third-party logistics contracting and carrier management, including negotiation and performance management.
• Background in hub-based or multi-site transport network design, preferably in a high-growth or greenfield environment.
• Experience designing cross-functional logistics workflows involving Sales, Finance, and Operations stakeholders.
• Ability to operate effectively in ambiguous environments with minimal existing structure.
• High ownership mindset with strong operational follow-through.
• Comfortable working in fast-paced, high-growth environments.
• Passion for EVs and next-generation mobility.

Requirements

• Familiarity with Central Dispatch, TMS platforms, and real-time transport visibility tooling.
• Experience with outbound automotive logistics providers such as Carpool Logistics, Runbuggy, or Acertus.
• Strong Excel and Sheets skills.
• Comfort using Slack, CRM, and operations dashboards.
• Familiarity with west coast carrier markets and lane dynamics.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Flexible / Unlimited PTO.
• 401(k) plan.