[Hiring] Order Management Specialist @Samsara

Role Description

We are seeking an Order Management Specialist to join our growing Order Management function. This candidate will play a pivotal role in reviewing customer contracts, facilitating timely and accurate processing of orders, and ensuring compliance with internal policies and procedures. Additionally, this candidate will have the opportunity to participate in key initiatives to improve order and data accuracy.

The Order Management department is part of Samsara’s Finance organization. We are a highly collaborative, global team from a diverse range of backgrounds, focused on making Samsara a great place to work and develop our careers. You will work with Sales, Sales Ops, Deal Desk, Business Technology, and Order-to-Cash to deliver a seamless order experience for our customers. The ideal candidate is highly self-motivated, possesses a strong attention to detail and appreciation for process, thrives in a fast-paced environment, and enjoys collaborating with other teams to solve challenges.

This is a remote position open to candidates residing in Mexico.

Qualifications

• 2+ years of professional work experience.
• Professional-level written and verbal fluency in English.
• Excellent attention to detail with an emphasis on accuracy and timeliness.
• Self-motivated and able to work both independently and as part of a larger team.
• Ability to multitask, adapt, and manage time effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• A continuous improvement mindset and openness to feedback.
• Ability to prioritize and manage multiple responsibilities simultaneously.
• Ability to work during Pacific time zone business hours.
• Ability to work extended hours during month and quarter end.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• Proficiency with CRM and CPQ platform (Salesforce preferred).
• Experience in a contract specialist, order management, and/or related Finance role, preferably in a SaaS or technology company.
• Appreciation for leveraging data to instigate meaningful business process change.
• Aptitude for building and maintaining strong relationships with key stakeholders and peers.

Benefits

• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.