[Hiring] Operations Manager @Hireframe
Mar 29, 2025 - Hireframe is hiring a remote Operations Manager. 💸 Salary: unspecified. 📍Location: USA, Philippines, Mexico.
Role Description
The Operations Manager is responsible for overseeing sales operations, client onboarding, vendor management, and internal administrative processes to ensure smooth business operations. This role reports directly to the Co-Founders, who also serve as the CEO and COO, and collaborates with the entire team to create efficiencies and drive effective outcomes.
The ideal candidate will have a strong passion for streamlining processes, improving efficiency, and managing client relationships while thriving in a fast-paced team environment with multiple consumer brands. You should have excellent communication skills, attention to detail, and a proactive approach to problem-solving. You should be ready to take initiative, keep all projects organized, meet deadlines, and work collaboratively with coworkers and clients.
- Oversee and optimize lead management, scripted responses, follow-ups, and sales call scheduling in HubSpot.
- Manage client onboarding, including MSA/SOW preparation, invoice submissions, and CRM updates for new leads.
- Track and analyze sales pipeline performance, conversion rates, and sales cycle insights to drive efficiency.
- Maintain contract tracking, renewals, compliance deadlines, and vendor management, including W9 tracking and payment terms.
- Oversee financial operations such as RAMP transactions and software subscription renewals.
- Manage employee onboarding and offboarding, including equipment tracking, system access, and compliance documentation.
- Develop and oversee client relationship programs, company policies, and internal directories.
- Plan and coordinate team-building events, office operations, and supply management.
- Maintain SOPs, digital file storage, project tracking, and reporting processes for operational efficiency.
Qualifications
- Experience in operations management, administrative leadership, or sales support, preferably in a fast-paced environment.
- Bachelor's degree in Business, Operations, or a related field OR equivalent experience.
- Strong understanding of the following tools: project management (Asana, Notion), collaboration (Slack), and CRM systems (HubSpot preferred).
- Excellent organizational, multitasking, and time management skills.
- Strong leadership, problem-solving, and communication abilities.
- Proficiency in Google Suite (Docs, Sheets, Slides); familiarity with Docsend, Gusto, and QuickBooks is a plus.
- Must be fluent in English (reading, writing, speaking).
- Nice to have: Experience with task management systems, bookkeeping, and project management.
Benefits
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
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| 📍 | Be aware of the location restriction for this remote position: USA, Philippines, Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA, Philippines, Mexico
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA, Philippines, Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
