[Hiring] Operations & Executive Assistant @3tech GmbH

Role Description

I’m looking for a structured, proactive Operations & Executive Assistant who can keep my business organized, responsive, and running smoothly.

I work as a consultant in e-commerce, experimentation, and optimization. My work is very client-facing and idea-heavy. I don’t need another strategist. I need someone who enjoys order, follow-through, and clear processes – and who can turn chaos into simple, reliable systems.

If you like owning communication, operations, and admin and you enjoy making someone else more effective, this might be a good fit.

Tasks

What you’ll be responsible for:

• Communication & follow-up
  • Triage my inbox, draft and send replies for standard topics.
  • Turn meeting notes or recordings into clear summaries and follow-ups.
  • Make sure clients receive recaps, next steps, and documents after calls.
• Admin, invoicing & time tracking
  • Create and send invoices based on agreements and tracked time.
  • Track payments and send friendly reminders when necessary.
  • Keep time tracking and basic documentation up to date for bookkeeping.
• Project & client operations
  • Maintain an overview of all active clients and projects.
  • Prepare project timelines, simple roadmaps, and documents from my rough notes.
  • Keep CRM / lead lists clean, tagged, and updated with next steps.
• Content & outreach support
  • Help structure and publish my newsletter (formatting, links, checks, scheduling).
  • Support simple outreach (sending templated emails, tracking responses).
  • Help prepare and upload course materials to the training platform.
• Logistics & systems
  • Book and coordinate travel (flights, trains, hotels, etc.).
  • Keep my calendar in order: meetings, focus time, buffers.
  • Maintain and improve basic processes with checklists and simple automations (e.g. Zapier/Make/n8n – I’ll guide you where needed).

Qualifications

• Fluent in German and comfortable writing professional emails.
• Confident in English for tools and some communication.
• 2+ years of experience as an Executive Assistant, Operations Assistant, Project Coordinator, or similar.
• Experience in or around agency / consulting / online business / e-commerce / SaaS.
• Enjoy structure, clarity, and getting things finished.
• Comfortable reminding about tasks and commitments.
• Ability to work from voice notes and rough ideas and turn them into clean documents and tasks.
• Reliable, detail-oriented, and prefer long-term collaboration over quick gigs.

Benefits

• Remote work with flexible hours within European time zones.
• Part-time start (~15–20 hours/week) with room to expand.
• Direct collaboration with the founder: you’ll see everything and have real impact.
• A role where you can shape processes, not just follow them.

Company Description

3tech is a consultancy focused on Experimentation and Conversion Optimization helping clients in eCommerce to generate more revenue and increase customer retention and properly utilize experimentation.