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Operations Coordinator
@C9 Staff
[Hiring] Operations Coordinator @C9 Staff
Apr 02, 2025 - C9 Staff is hiring a remote Operations Coordinator. 💸 Salary: unspecified. 📍Location: Philippines.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We’re looking for a detail-oriented and highly organized Operations Coordinator to support our media and publisher operations team. You’ll play a critical role in keeping data accurate, processes smooth, and teams aligned. This is a great opportunity for someone who thrives in structured environments, enjoys working cross-functionally, and finds satisfaction in getting the small things right so the big things go smoothly.
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Publisher Operations Support:
- Contact Maintainer: Maintain and update publisher contact details for accuracy
- CRM Organizer: Consolidate duplicate publisher records or aliases in CRM systems
- Onboarding Assistant: Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
- Launch Supporter: Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
- Data Logger: Ensure publisher property information is correctly logged and up to date
- Benchmark Collector: Request and store benchmark stats for performance projections
- Test Tracker: Process test orders for new accounts and assist with troubleshooting as needed
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Campaign & Asset Management:
- Media Kit Collector: Request, review, and store publisher media kits and placement samples
- Creative QA Specialist: Ensure creatives match publisher specs and requirements
- Review Facilitator: Coordinate internal review, feedback, and approvals for placement comps
- Creative Librarian: Store client-approved creatives and keep live documentation current
- Link Builder: Generate and distribute tracking links, ensuring proper setup and communication
- Pixel Integrator: Request postback integrations, piggyback pixels, and manage testing workflows
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Billing & Financial Coordination:
- Finance Communicator: Liaise with finance teams to communicate billing terms and project details
- IO Checker: Ensure insertion orders are in place for all billing needs
- Billing Tracker: Monitor and log billing changes and opportunities in the project management system
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Project & Process Management:
- Data Integrity Lead: Maintain clean data in project management and CRM platforms
- Automation Watchdog: Monitor automations and troubleshoot any issues to keep workflows running efficiently
- Documentation Organizer: Maintain internal documentation, templates, and tracking logs
- Team Aligner: Support internal communications to ensure priorities are clear and processes are followed
Qualifications
- Detail-Oriented: You double-check your work and keep systems tidy
- Highly Organized: You love structured environments and smooth workflows
- Problem-Solver: You spot issues early and offer smart, proactive solutions
- Clear Communicator: You know how to communicate across teams and escalate when needed
- Collaborative Team Player: You enjoy working with others and bringing order to cross-functional efforts
- Digital Media Familiarity: Experience in publisher operations, digital campaigns, or performance media is a plus
- Tracking Knowledge: Familiar with ad tracking systems, pixel integration, and performance metrics
- Financial Awareness: Understanding of basic billing processes and documentation like IOs
- Project Management Tools: Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred
Requirements
- At least 50 mbps stable Internet connection
- Back-up internet
- At least 8GB RAM
- Core i5 or higher processor
- Perfectly working webcam
- Perfectly working mic and audio
- Organized Workstation
Benefits
- 100% Work from Home
- Monthly Grocery Allowance
- Monthly Internet Allowance
- Monthly Electricity Allowance
- Personal Medical Insurance
- Personal Dental Insurance
- Paid Leaves
- Paid Holidays
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️
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
