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Operations Analyst
@EMAPPLY
[Hiring] Operations Analyst @EMAPPLY
Mar 24, 2025 - EMAPPLY is hiring a remote Operations Analyst. đź’¸ Salary: r23 000 - r28 000 per month. đź“ŤLocation: South Africa.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Join our client's dynamic team as an Operations Analyst specialising in compliance within the financial services sector. This role offers a unique opportunity to contribute to regulatory adherence, operational efficiency, and client satisfaction.
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Client Onboarding & Account Management:
- Account opening, onboarding, compliance screening, and referrals investigation
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Transaction & Payment Processing:
- Reviewing and approving referred funds, additional information requests, payment tracers/recalls, and private client payments above ÂŁ250k
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Client & Counterparty Communication:
- Handling client inquiries, counterparty information requests, and updating client details
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System & Database Management:
- Managing HubSpot onboarding, syncing systems, unlocking web accounts, and maintaining the client database
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Reporting & Compliance:
- Affiliate approval and registration, KYC refreshes, and statement management (weekly/monthly)
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Operational Support:
- Online demos, troubleshooting portal issues, trade support inbox actions, and executing online payment instructions requiring drawdown
Qualifications
- 2-5 years of experience in onboarding or transaction monitoring roles
- Strong process adherence and attention to detail
- Experience in account opening and compliance screening
- Experience in managing HubSpot onboarding and syncing systems
- Excellent communication skills
- Ability to collaborate effectively within a team
- Experience servicing both clients and internal sales teams
- Desire for long-term success in the role
Benefits
- Competitive salary based on experience.
- Flexible remote work environment.
- Opportunity to work with a dynamic and growing team.
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| đź“Ť | Be aware of the location restriction for this remote position: South Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
đź’¸
r23 000 - r28 000 per month
|
Remote
Location
South Africa
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: South Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
